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Front of House

Could you welcome guests to our extraordinary world? Discover the part you could play in our Front of House team.

Join every guest with the desire to return

Think you could join polite, friendly service with a genuine desire to help? We hire front desk agents, doormen, stewards, duty managers and concierges. You might also see roles for guest service agents, guest experience assistants and front office managers. 

Whichever role you choose, you’ll create an experience that guests will want to re-live.

Role areas

Chief concierge

The lobby gives guests their first taste of our world. As Chief Concierge, you’ll curate fantastic experiences with the help of your friendly team of porters, bell attendants and more. From heartfelt greetings to fond farewells and swift, personal customer service – whatever your guests desire, you’ll see their every wish is granted.

This role suits those who briskly build rapport. You’ll forge relationships with guests, colleagues and local business contacts alike, while nurturing a growing team. Come and excel in our global business.

Front desk agent

Front Desk Agents not only hold the keys to every room – you have a starring role in our hotels. The host of our reception, you anticipate our guests’ every need, preference and concern. Taxi, newspaper, spa booking? You’re on the case.

You keep the admin hassle-free, handling guest relations with fast, helpful check-ins and quickly settled bills. Smart, friendly and a source of local knowledge, you provide a guest service that makes everyone feel at home – now, let us make you just as welcome in your career.

Front office manager

When guests enter our lobby, they enter the heart of our world. Bags, parking, registration, check-in – a flawless entrance, managed by you. As Front of House Manager, you’ll choreograph every moment of our guests’ stay. Motivating your team to deliver outstanding hospitality that sees them return time and again.

You’ll oversee every aspect of our reception duties: from welcomes to ongoing guest relations. In fact, you’ll train your whole team to deliver truly exceptional service. You bring a calm head and natural flair, and in return we’ll offer you an extraordinary career.

What we offer

We join your talent with opportunities

We believe whole-heartedly that our people deserve the best. So, we offer great rewards and every chance to learn and broaden your experience. You’ll grow through training that suits your learning style and enjoy a range of benefits. It’s all designed to help you thrive – your wellbeing is our priority.

Application process

Joining our extraordinary world

We’ve made applying for a role at IHG® as simple as we can, from a straightforward process to handy hints and tips for a great application. It’s all there to help you take the first step towards a future at IHG. All set to join our extraordinary world?

Search Front of House Jobs
61 - 70 of 297 jobs available
Job Role Brand

Assistant Mgr Front Office

InterContinental

Hotel

RELATIONSHIPS Reports directly to and communicates with the Director of Rooms on all pertinent Front Office matters affecting guest service. Supervises Front Office operations personnel. Interacts with guests as well as individuals outside the hotel including but not limited to travel industry r...
Location

United States, Illinois, Chicago

Chicago Magnificent Mile (ORDHA), 505 North Michigan Ave, 60611
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Job Role Brand

Front Desk Agent - Russian Speaking

Crowne Plaza Hotels & Resorts

Hotel

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recogniz...
Location

Qatar, Doha
Qatar, Doha

Doha - The Business Park (DOHCP), Airport Road, PO Box 22080
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Job Role Brand

Concierge

InterContinental

Hotel

  CONCIERGE VOCO™ is IHG’s fastest growing premium hotel brand, offering a hotel experience that is consistently thoughtful and distinct. Owned by Eden Leisure Group and managed by InterContinental Hotels Group, our new VOCO™ Malta combines individual charm with the reliability of a global bran...
Location

Malta, St. Julian's

Malta (MALHA), St. George's Bay, STJ 3310
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Job Role Brand

Mgr Front Office

IHG Army Hotels

Hotel

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, porter services, business centre, telephone...
Location

United States, Kansas, Fort Leavenworth

Hoge Hall (MFVWA), 214 Grant Avenue, Building 695, 66027
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Job Role Brand

Part Time Front Desk Agent Overnight

IHG Army Hotels

Hotel
Location

United States, Texas, San Antonio

Foulois House - Historia (MFSHC), 2473 Artillery Post Road, 78234
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Job Role Brand

Guest Services Agent

Kimpton

Hotel

Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Agent at Kimpton Tsim Sha Tsui Hong Kong, you will take ownership of delivering exceptional first impressions – managing the activities of front office operations to ensure that guests receive promp...
Location

Hong Kong, Hong Kong

Hong Kong TST (HKGKH), 11 Middle Road, Tsim Sha Tsui, Kowloon
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Job Role Brand

Guest Services Supervisor

Kimpton

Hotel

Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Supervisor at Kimpton Tsim Sha Tsui Hong Kong, you will take ownership of delivering exceptional first impressions – managing the activities of front office operations ensuring that guests receive p...
Location

Hong Kong, Hong Kong

Hong Kong TST (HKGKH), 11 Middle Road, Tsim Sha Tsui, Kowloon
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Job Role Brand

Management Trainee管理培训生

Holiday Inn

Hotel
Location

China, Shanghai, Shanghai

Shanghai Pudong Airport (SHAPT), No.6009 Yingbin Avenue, Pudong New Area, 201209
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Job Role Brand

Guest Services Supervisor 宾客服务主管

Holiday Inn

Hotel
Location

China, Shanghai, Shanghai

Shanghai Pudong Airport (SHAPT), No.6009 Yingbin Avenue, Pudong New Area, 201209
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Job Role Brand

Duty Manager, Crowne Plaza Changi Airport

Crowne Plaza Hotels & Resorts

Hotel

The moment a guest enters the hotel, they will be amazed by the exceptional service provided. As a Duty Manager, you’ll deliver a memorable service to guests by assisting and answering their enquiries that exceeds their expectations. You’ll also create the warm atmosphere that makes our guests feel ...
Location

Singapore, Singapore

Changi Airport (SINCP), 75 Airport Boulevard 01-01, 819664
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