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Front of House

Could you welcome guests to our extraordinary world? Discover the part you could play in our Front of House team.

Join every guest with the desire to return

Think you could join polite, friendly service with a genuine desire to help? We hire front desk agents, doormen, stewards, duty managers and concierges. You might also see roles for guest service agents, guest experience assistants and front office managers. 

Whichever role you choose, you’ll create an experience that guests will want to re-live.

Role areas

Chief concierge

The lobby gives guests their first taste of our world. As Chief Concierge, you’ll curate fantastic experiences with the help of your friendly team of porters, bell attendants and more. From heartfelt greetings to fond farewells and swift, personal customer service – whatever your guests desire, you’ll see their every wish is granted.

This role suits those who briskly build rapport. You’ll forge relationships with guests, colleagues and local business contacts alike, while nurturing a growing team. Come and excel in our global business.

Front desk agent

Front Desk Agents not only hold the keys to every room – you have a starring role in our hotels. The host of our reception, you anticipate our guests’ every need, preference and concern. Taxi, newspaper, spa booking? You’re on the case.

You keep the admin hassle-free, handling guest relations with fast, helpful check-ins and quickly settled bills. Smart, friendly and a source of local knowledge, you provide a guest service that makes everyone feel at home – now, let us make you just as welcome in your career.

Front office manager

When guests enter our lobby, they enter the heart of our world. Bags, parking, registration, check-in – a flawless entrance, managed by you. As Front of House Manager, you’ll choreograph every moment of our guests’ stay. Motivating your team to deliver outstanding hospitality that sees them return time and again.

You’ll oversee every aspect of our reception duties: from welcomes to ongoing guest relations. In fact, you’ll train your whole team to deliver truly exceptional service. You bring a calm head and natural flair, and in return we’ll offer you an extraordinary career.

What we offer

We join your talent with opportunities

We believe whole-heartedly that our people deserve the best. So, we offer great rewards and every chance to learn and broaden your experience. You’ll grow through training that suits your learning style and enjoy a range of benefits. It’s all designed to help you thrive – your wellbeing is our priority.

Application process

Joining our extraordinary world

We’ve made applying for a role at IHG® as simple as we can, from a straightforward process to handy hints and tips for a great application. It’s all there to help you take the first step towards a future at IHG. All set to join our extraordinary world?

Search Front of House Jobs
101 - 110 of 358 jobs available
Job Role Brand

宾客服务主管

EVEN Hotels

Hotel

岗位职责 1. 负责前台的日常运营 2. 监督和管理当天班次前台员工的工作情况 3. 具有国际五星级酒店的工作经验 4. 熟练使用系统 5. 有良好的服务意识 6. 性格开朗，热情大方 7.有责任心，有管理意识 岗位要求1、大专以上文化程度，英语会话流利。2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范4、相貌端正，身体健康。
Location

China, Beijing

Zhongshan City Center (ZGNCC), xxx, 100000
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Job Role Brand

Guest Service Agent /ゲストサービス エージェント

InterContinental

Hotel

JOB OVERVIEW As a central figure in the hotel, Guest Services staff play a vital role in anticipating and fulfilling the needs of guests from their arrival through their stay. By providing prompt and effective support across various areas of the hotel, they contribute to the smooth and seamless oper...
Location

Japan, Okinawa

Ishigaki Resort (OKAHB), 354-1 Maesato, Ishigaki-Shi, 907-0002
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Job Role Brand

Front Desk Agent/フロントデスクエージェント

InterContinental

Hotel

JOB OVERVIEW As the "face" of the hotel, Front Desk Staff play a crucial role in creating a positive first impression and supporting a comfortable stay for guests. Responsibilities include managing check-in and check-out processes, providing special attention to VIP guests, and promptly and courteou...
Location

Japan, Okinawa

Ishigaki Resort (OKAHB), 354-1 Maesato, Ishigaki-Shi, 907-0002
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Job Role Brand

宾客服务经理

EVEN Hotels

Hotel

【岗位职责】 1、协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。 2、宾客服务经理在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。 3、要负责处理宾客的问题和投诉。 4、要负责重要宾客的迎领工作。 5、进行整个酒店的安全和日常的设备检查工作。 6、解决当班期间发生的安全问题。 7、向其它班次协调交班记录上需要沟通的事项。   【岗位要求】 1、有同岗位工作经验1年以上。 2、能用流利的英语从事前厅服务形象气质佳，精通电脑操作，具备较强的英文听说读写能力。 3、仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际具有较好的管理和协调能力，能够很好...
Location

China, Beijing

Zhongshan City Center (ZGNCC), xxx, 100000
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Job Role Brand

Bell Service Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

InterContinental

Hotel

We want to make our guests’ experiences truly memorable from the very first moment they set foot in one of our hotels. To set the right tone, we’re looking for a Bell Service Agent capable of leaving no stone unturned in pursuit of complete guest satisfaction.     As a professio...
Location

United Arab Emirates, Ras Al Khaimah

Ras Al Khaimah Resort and Spa (RKTHA), Al Rafaa, Mina Al Arab
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Job Role Brand

Guest Service Agent

Crowne Plaza Hotels & Resorts

Hotel

As a Guest Service Agent for Crowne Plaza Canberra, you'll play a big part in our guest experience, including check-in and check-out, upselling, problem resolution, providing guest recognition and assisting our guests with any requests they may have. Your ability to deliver our guests a seamles...
Location

Australia, Australian Capital Territory, Canberra

Canberra (CBRBS), 1 Binara Street, 2601
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Job Role Brand

Front Office Team Leader

Holiday Inn Express

Hotel
Location

India, Hyderabad

Hyderabad HITEC City (HYDTC), Survey No. 35, Phoenix Avance Business Park, HITEC City, 500081
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Job Role Brand

Front Office Assistant Manager /フロントオフィスアシスタントマネージャー

InterContinental

Hotel

JOB OVERVIEW The Front Office Assistant Manager oversees front desk operations, including check-in and check-out, ensuring exceptional hospitality for all guests. They lead and manage the front office team, fostering positive guest relationships and handling complaints to improve guest experiences. ...
Location

Japan, Okinawa

Ishigaki Resort (OKAHB), 354-1 Maesato, Ishigaki-Shi, 907-0002
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Job Role Brand

Front Office Manager/フロントオフィスマネージャー

InterContinental

Hotel

JOB OVERVIEWFrom the moment our guests step into the hotel, their memorable experience begins. As the Front Office Manager, you will oversee all aspects of the front office operations—guest registration, porter services, business center, telephone services, concierge services, and reservations—ensur...
Location

Japan, Okinawa

Ishigaki Resort (OKAHB), 354-1 Maesato, Ishigaki-Shi, 907-0002
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Job Role Brand

Part Time Bell Service Agent - Crowne Plaza Resort Guam

Crowne Plaza Hotels & Resorts

Hotel

Job Requirement: Must be able to work in Guam USA without any restrictions - US Citizens, US Permanent Residents and Residents of Federated States of Micronesia. Must have Guam Chauffer's License. Must be flexible to work all required shifts. Minimum one (1) year experience in Hotel industry. ...
Location

Guam, Tamuning

Resort Guam (GUMCR), 801 Pale San Vitores Road, 96913
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