Marketing & Communications Manager

Ready to spread the word and shape our brand? As the Marketing & Communications Manager at Kimpton Tsim Sha Tsui Hong Kong, you will collaborate directly with the Director of Marketing & Communications to develop and implement strategic marketing campaigns, highlighting the hotel and its outlets through heartfelt, human connections. Your pivotal role will involve spearheading communications and public relations initiatives to elevate the brand’s image and engage with essential stakeholders, such as, media, influencers, and the global community. You will be instrumental in ensuring that the messaging for Kimpton Tsim Sha Tsui is effectively conveyed and consistently maintained across all marketing channels

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Managing the key Marketing & Communications processes at the hotel
• Delivering and executing an annual Marketing Plan for all hotel events, public and media relations, loyalty and channel marketing, and other marketing activities
• Aligning Marketing & Communications activities to the hotel’s key business segments to ensure clear return-on-investment (ROI) for time and budget invested in the activity
• Developing media contacts, managing media relations, and organising media activities to promote good publicity and drive hotel awareness
• Building continued hotel awareness by delivering new hotel stories and press releases of promotions or events to media, trade publications, and the local community 
• Managing hotel events, including budgeting, guest list, agenda/program, media participation, photography/video, and gifts
• Developing hotel and marketing collaterals according to brand standards
• Managing the IHG Hotel Content Manager system to update text and images that optimize the content quality and best represent the brand standards
• Managing the hotel image database from official hotel photos, event photos, and staff photos to use in hotel promotions
• Managing the hotel social media system and processes to support tactical campaigns, engage hotel guests, and build the hotel client database.

What we need from you

• A minimum of 5 years of relevant experience in hotel marketing department
• A bachelor’s degree in Marketing, Mass Communications, Media or related field
• Proven ability to work with external vendors to deliver objectives
• Strong interpersonal, communication and presentation skills
• Multi-tasking abilities, attention to details and good at time management
• Proficiency in the use of Microsoft Office software and Chinese Word Processing
• Proficiency in web/graphic design is advantageous
• Excellent command in both English and Chinese (Cantonese and Mandarin) is a must, speaking and writing; speak any other languages is an advantage