Director of Restaurants and Bars
Hotel Brand: Regent
Location: Malaysia, Kuala Lumpur
Hotel: RE - Kuala Lumpur (KULKM), Lot 20034, Seksyen 67, 50400
Job number: 161935
Key Responsibilities
1. Concept & Experience Leadership
- Curate and oversee a collection of distinctive restaurant and bar concepts aligned with Regent’s ultra-luxury positioning
- Drive innovation in dining experiences, storytelling, design, and guest engagement
- Ensure each venue delivers a unique identity while maintaining brand cohesion
- Continuously evolve offerings based on global trends and guest expectations
2. Operational Excellence
- Oversee end-to-end operations of all restaurants, bars, lounges, and in-room dining
- Ensure flawless service delivery with a strong focus on personalization and attention to detail
- Implement and maintain Regent and IHG F&B standards
- Drive consistency in quality, presentation, and service rituals
3. Culinary & Beverage Strategy
- Collaborate with Executive Chef and Bar Managers to develop world-class menus and beverage programs
- Champion innovation in mixology, wine curation, and gastronomic experiences
- Lead partnerships with celebrity chefs, mixologists, and global brands where applicable
- Ensure sustainability and responsible sourcing in menu development
4. Commercial Performance
- Develop and execute revenue strategies to maximize profitability across all outlets
- Drive destination dining and local market positioning
- Optimize pricing, promotions, and outlet mix
- Monitor financial performance including P&L, cost control, and productivity
5. Brand Positioning & Marketing
- Work closely with Sales & Marketing to position restaurants and bars as standalone destinations
- Support PR, media collaborations, influencer engagement, and brand activations
- Ensure strong digital presence and reputation management (reviews, rankings, awards)
6. Talent & Culture
- Build, lead, and inspire a high-performing F&B team with a strong luxury service mindset
- Attract and develop top talent in service, sommelier, and mixology roles
- Foster a culture of excellence, creativity, and continuous learning
- Lead succession planning and leadership development within the department
7. Guest Engagement & Personalization
- Drive a culture of intuitive, anticipatory service
- Engage with VIP guests, regular patrons, and high-profile clientele
- Ensure guest feedback is actively captured and translated into improvements
8. Compliance & Quality Assurance
- Ensure adherence to hygiene, food safety, and health regulations
- Maintain highest standards of cleanliness and operational safety
- Conduct regular audits and quality checks across all outlets
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.