中餐厅主管
Hotel Brand: Crowne Plaza
Location: China, Beijing, Beijing
Hotel: 海淀区知春路106号, 北京市, Beijing, Beijing, China
Job number: A561242849
Salary: 5500 - 6000
代替经理参加例会,传达酒店的各种活动,并确保正常运作
Endeavor to resolve all complaints during shift and logs all complaints in log book for further follow up
在当班记录和日志上记下所有投诉,并试图解决
Supervise cash handling and banking procedures
管理现金支付的各项程序
Prepare daily banking and cash flow reports
准备每日收入报告
Establish and instruct staff in cash security procedures
建立并指导员工收取现金的安全操作程序
Deal with irregular payments
处理各项付账争端
Supervise the maintenance of service equipment
监督对餐厅设备的保养
Monitor standards of guest facilities and services
监督对客服务的各项标准
Control stock and monitor security procedures
控制库存量,执行安全操作程序
Assist with menu and wine list creation
协助菜单和酒水单的制定
Supervise functions
管理功效
Supervise outlet service
监督部门的服务质量
Obeytemporary arrangement or transfer by superior and department head
服从部门领导工作上的临时安排及调动
大专及以上学历,餐饮管理、酒店管理或相关专业优先;
具备3年及以上中高端中餐厅一线服务及管理经验,有连锁餐饮或星级酒店背景者优先;
熟悉中餐服务标准与运营流程,具备较强的现场管理能力、沟通协调能力及应急处置能力;
具备基础财务意识与数据分析能力,能配合完成营收、成本及人力效能相关管理工作;
遵守国家劳动法律法规,无违法违纪记录,认同企业价值观,具备良好的职业道德与服务意识。
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 5500 - 6000