Tradesperson/Engineer - InterContinental Boston

Do you see yourself as a Shift Engineer?

What's your passion?  Whether you're into scuba diving, chess games or just raising your children, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

HOTEL OVERVIEW:

For 70 years, the InterContinental_® Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette.  As part of the largest luxury hotel brand in the world, InterContinental_® Boston is a landmark of luxury; rated number four on Trip Advisor for Boston hotels, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4 Diamond AAA rated hotel experience. The property overlooks Boston's historic waterfront, featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors.  We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental_® Boston

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
 Be charming by being approachable, having confidence and showing respect.
 Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
 Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

YOUR DAY TO DAY

FINANCIAL RETURNS

• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste. 

PEOPLE

• Promote teamwork and quality service through daily communication and coordination with other departments.

GUEST EXPERIENCE

• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.

RESPONSIBLE BUSINESS

• Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc. 
• Ensure that assigned equipment is prepared and operational for the following day’s work.
• Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency.  Report all unsafe conditions or malfunctioning equipment to supervisor.  May educate and train hotel staff in the safe and proper use of equipment. 
• May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed including small carpentry repair work and painting.
• Assist with other duties as assigned.

WHAT WE NEED FROM YOU

Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.   Professional certification and license preferred. 

This job requires ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling

Other:

• Able to use power tools and hand tools satisfactorily and adhering to safety standards  
• Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals. 
• Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.
• May be required to work nights, weekends, and/or holidays.
• Must be able to work successfully independently and act as the Engineer on Duty in case of building emergencies
• Performs general maintenance to guestrooms promptly.
• Has a basic understanding of PC operation and a working knowledge of Microsoft Office Software programs and internet use.
• Participates in the company's preventative maintenance program for guestrooms, equipment, public space
• Perform general carpentry and repair furniture and structures such as cabinets, tables, windows, doors, and chairs.
• Tour hotel and guestrooms daily, identifying items requiring engineering departmental actions.