Telephone Operator - Crowne Plaza Petra
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Jordan, Petra
Hotel: Petra (AMMHC), Wadi Mousa, P.O. Box 30, 71810
Job number: 154881
Telephone Operator
Location: Petra, Jordan
Brand: IHG – Crowne Plaza Hotels & Resorts
Opening: 2026
Brand: IHG – Crowne Plaza Hotels & Resorts
Opening: 2026
Crowne Plaza Resort Petra is looking for a professional and reliable Telephone Operator to manage all hotel communications. You will be the first point of contact for guest inquiries over the phone, direct calls to the appropriate departments, and ensure smooth coordination between hotel teams to provide excellent guest service.
What We’re Looking For:
Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Organizational and multitasking skills to manage multiple calls and requests efficiently.
Basic computer and telephone system proficiency; fluency in English (other languages a plus).
Professional, reliable, and able to work shifts in a fast-paced environment.
Who we are
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
