Specialist, RMH

Role Purpose

Produce channel production analysis, booking lead times and pricing analysis. Assist with any additional Revenue Performance related analysis required.

Key Accountabilities

• Analyze and forecast demand patterns for all segments. Including events, group wash, cancellations, price sensitivity/elasticity, denials/regrets and other statistics.
• Analyze competitive pricing and behaviour to market demand.
• Update and prepare all tools and systems and reports on daily basis or as necessary.
• Communicate all required reporting in a clear and timely manner.
• Perform forecasting of rooms (and other revenue streams) for all market segments and update the rooms forecast in IBP for rolling 90 days plus special events or as necessary.
• Monitor competitors’ rates and hotel performance to support revenue strategies.
• Track and audit all changes made to pricing changes and yield strategies .
• Track and analysis the contribution of any of promotions, cluster campaign, major event or public holiday
• Participate revenue meeting with Specialist.
• Be the gatekeeper of systems and data integrity and channel parity (Periodic System Audit).
• Assist with the annual budgeting process for RMH hotels.

Key Skills & Experiences

Required Skills –

• Strong mathematical and analytical skills.
• Understanding of hotel practices.
• Advanced knowledge of Excel, Databases, Pivot Table, PowerPoint, Word.
• Familiar with IHG system preferred.
• Excellent communication skills, both verbal and written.

Qualifications –

• Statistics or Hotel Management knowledge preferred.

Experience –

• Hotel experience preferred.
• Operational experience on channel distribution.
• Sales experience.