Specialist Contract & Licensing Legal
Hotel Brand:
Location: Mexico, Guadalajara
Hotel: Corp Guadalajara, Ontario #1050, Col., 44630
Job number: 132701
Role Purpose
The Legal Operations Specialist is the point of contact & administrator for the Legal Management and eBilling systems, proving customer service and issue resolution for internal and external stakeholders.
Key Accountabilities
- Provide admin and point of contact support for Legal Management & eBilling systems, including maintenance of workflows, assisting users with searches and issue resolution
- Create and run reports for in-house Legal attorneys/staff using existing tools and/or new tools
- Ensure engagement letters and billing guidelines are in place with external vendors and, processes and governance are followed, and recommend new processes and governance where warranted as needed
- Communicate with Accounts Payable relevant stakeholders regarding unpaid invoices and notify relevant parties of status
- Resolve issues with invoices with vendors, including researching root cause, coordinating with in-house attorneys/staff to reach a solution, and coordinating with legal operations, finance and/or IT Technology to implement
- Actively participate in Spend Management work team and assist and communicate with external contractors as appropriate MicroStrategy and Excel
- Conduct system testing when new systems, upgrades and/or enhancements are implemented
Key Skills & Experiences
Educational Attainment:
- Bachelor’s in Law or a related field of work, or equivalent work-related experience
Critical Expertise & Experience:
- Experience administering systems and software, preferably in the law department or law firm space
- Experience with system testing and issue resolution
- Experience with resolving billing and invoice issues
- Ability to work with very little supervision and proactively brief stakeholders on progress and outcomes
- Experience with reporting tools – Passport and Anaqua experience is a plus
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Who we are
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