Senior Analyst Procurement
Hotel Brand:
Location: India, Gurgaon
Hotel: Corp India GSC Delivery Centre, 11th Floor, Building No. 10, Tower C, DLF Cyber City, DLF Phase II, 122002
Job number: 135489
Role Purpose
To efficiently manage operational support activity with Global Procurement operations team
Key Accountabilities
- Support Hotels in AMER with BirchStreet P2P system including managing queries, raising tickets with BirchStreet and IHG internal teams.
- Deliver service catalogue workload as required, including supplier administration, contract administration, sourcing support, travel mailbox and standard reporting, meeting agreed SLA’s
- Deliver procurement helpdesk services, resolving system / supplier administration and travel / expenses queries in line with SLAs
- Participate in ongoing training regarding the provision of the services
- Manage supplier set-up processes including sustainability and risk assessments
- Provide support in basic administration of procurement systems
- Provide support in ad-hoc projects or data consolidation requests
- Provide suggestions and input as to how services could be improved or delivered more effectively, supporting delivery of continuous improvement
- Ensure correct use of and compliance to IHG ticketing system, publishing regular performance metrics
Key Skills & Experiences
- Corporate experience working in a call centre or as a junior office support team member, ideally in Procurement
- BirchStreet P2P System experience
- College or 6th Form education ideally
- Ability to clearly explain things to user and empathise with them
- Experience working to deadlines and SLAs
- Experience of working as part of a team
- Good Microsoft Office (especially Excel) skills
- Good communication skills and email writing skills
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
