Safety Officer -Crowne Plaza Jordan Dead Sea Resort & SPA

Safety Officer 

Crowne Plaza Jordan Dead Sea Resort & SPA

Job Scope

Under the guidance of the Chief Engineer performs all duties as describes in his job description.

Ensure the highest standard of Customer Care and Service at all time. 

Promote the desired work culture around our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together.

difference and Work better together

 Key Relationships

• Reports to the Chief Engineer.
• Provides Supervision and direction to Engineering Personnel.
• Coordinate with all other departments.
• Coordinate and supervises contractors.

What’s the Job? 

• Responsible for the Implementation of life safety and fire prevention programs as per Bass policies, standard and procedures.
• Responsible for the implementation of effective preventive maintenance as per Bass standard.
• Assure implementation of POMEC programs and procedures.
• Assure proper appearance and housekeeping of all boiler equipment rooms.
• Attend engineering departmental meetings.
• Assure compliance with the loss prevention evaluation system.
• To implement Bass policies, standards and procedures as incited in the Bass loss prevention manual
• Responsible for fire prevention and physical security of the hotel facilities, buildings and plant rooms.
• Assure proper operation of main FAP, repeaters and fire alarm accessories.
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Customer Service

• Demonstrate service attributes in accordance with industry expectations and company standards including:
  • Being attentive to Guests 
  • Accurately and promptly fulfilling Guests requests
  • Anticipate Guests needs
  • Maintain a high level of knowledge which affects the Guest experience
  • Demonstrating a ‘service’ attitude 
  • Taking appropriate action to resolve guest complaints
• Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers 

Health, Safety and Security

• Familiarize yourself with Company Health and Safety Policies and ensure your areas promote and comply with them
• Take responsibility to rectify hazardous situations, reporting major areas of concern to your General Manager or designate 
• Familiarize yourself with property safety, first aid and fire and emergency procedures and actively enforce these in your area of responsibility
• Ensure security incidents in your operational area are reviewed and corrective measures implemented to prevent recurring incidents 

General

• Comply with the Company’s Corporate Code of Conduct
• Familiarize yourself with the company values and model desired behaviors
• Perform tasks as directed by the Manager in pursuit of the achievement of business goals