Restaurant Sales & Marketing Manager

Duties & Responsibilities

Develop and execute F&B sales strategies to achieve revenue targets across all outlets

Drive private events and third-party collaborations to enhance visibility and generate incremental revenue

Develop strategies to secure and maintain preferred hotel status for global accounts, optimising revenue contribution across all Singapore hotels

mplement sales action plans for assigned markets and account portfolios

Identify and convert F&B group bookings and private event leads by negotiating attractive yet profitable packages to meet sales targets

Prepare regular sales reports, forecasts, and market analyses to identify trends and growth opportunities

Assist in the preparation of annual budgets and monitor performance against targets

Monitor, analyse and report variations from the budget

Make group pricing decisions upon consultation with F&B Operation Manager, Director/Assistant Director of Sales and Director of Sales & Marketing

Work closely with Director of Sales & Marketing, Director/Assistant Director of Sales to ensure team productivity and alignment on sales strategies, and effective execution of F&B in initiatives

Work closely with Marketing team on promotional campaigns, seasonal menus, and special events

Represent the hotel at networking events, industry tradeshows, and client meetings to build relationships and secure business

Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation

Coach junior colleagues by providing constructive feedback to enhance performance

Regularly communicate with colleagues and maintain good relations

Coordinate with F&B operations to ensure seamless delivery of group dining and events

Represent the hotel at networking events, industry tradeshows, and client meetings to build relationships and secure business

Meet with key clients, organisers, and partners to ensure satisfaction and repeat business

Establish and maintain updated client and mailing lists

Manage and grow key accounts to maximise revenue contribution and monitor competitor activities and market trends to stay commercially competitive

Produce monthly Sales reports and forecasts

Plan and execute sales trips to major market areas

Produce SMART plans for monthly review

Oversee marketing material approvals (menus, collaterals) and ensure brand consistency across all platforms

Work closely with Marketing to track and consolidate pricing, promotions, and campaign information across F&B platforms (website, third-party sites, internal systems)

Assist in preparing sales briefs and ensure creative deliverables meet deadlines and standards

Provide post-mortem summaries for events and campaigns with key metrics and performance insights

Stay updated on emerging trends in digital marketing, social media, and F&B promotions to maintain competitiveness

Manage key accounts

Requirements

At least 4 years of related experience 

Possess good market knowledge 

Proven sales track record

Strong interpersonal skills

Strong understanding of F&B operations, sales strategies and marketing campaigns

Team player and excellent written and spoken communication skills

Positive attitude and self-motivated

Ability to thrive in a fast and dynamic environment

Flexible to respond to a range of different work situations

Proficient in Microsoft Office

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

Meal Allowance

Birthday Off

Medical Benefits

Dental Benefits

Insurance Coveraege

25-50% F&B Discount at restaurants within IHG Hotels

Special Employee Rate at all IHG Hotels Worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo and Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world.