Public Area Attendant 公共区域服务员
Hotel Brand: HUALUXE
Location: China, Beijing, Xiamen
Hotel: Xiamen Haicang Harbour View (XMNAD), No. 63, Pingshan Nanli, Haicang Avenue,, Haicang District, 361026
Job number: 131630
- Ensure working knowledge of all hotel public areas
- 熟悉酒店所有公共区域。
- Ensure cleaning schedules are completed in a routine and timely manner
- 确保及时完成日常保洁工作。
- Respond to emergencies effectively and efficiently
- 有效地处理应急事件。
- Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions
- 与客房部领班沟通关于化学清洁用品使用的事宜，汇报发现的问题并提出相应的整改建议。
- Contribute to Housekeeping Departmental Meetings
- 参与客房部部门会议。
- Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs
- 掌握酒店各类特殊活动信息以便发现并满足客人需求。
- Maintain Hotel information to be able to provide information to guests
- 熟悉酒店情况，向客人提供相关信息。
- Assist guests and escort them to locations within the hotel at their requests
- 乐于帮助客人，并按照客人的要求陪同其到达酒店内的指定地点。
- Complete tasks as directed by Management
- 完成管理层交办的工作。
- Refer major complaints to management
- 向上级领导汇报客人的重大投诉。
- Operate equipment safety and sensibly
- 安全正确地使用保洁设备。
- Maintain stock levels
- 合理保持保洁用品的存货量。
- Recycle where possible
- 尽可能对资源进行再利用
- Works in line with business requirements
- 按照业务要求开展工作
Who we are
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
At HUALUXE Hotels and Resorts, we look for people who bring Chinese culture and heritage to life. As an international premium hotel brand created with the customs of Chinese consumers in mind, HUALUXE integrate unique local cultural heritage into hotel design and service, exhibiting the art of Chinese hospitality that revolves around ‘eat’ and ‘meet’.
At HUALUXE, we provide guests an immersive Chinese culture experience and bring Chinese aesthetic into daily life.
Our colleagues don’t just acknowledge our values, they enhance them.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
