Public Area Attendant

About IHG and the InterContinental Indianapolis

Opening in the fall of 2024, the InterContinental Indianapolis, brings urban luxury and timeless style to Monument Circle.  The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.

Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.

At IHG we promise to give colleagues…

• Room to Belong: Enable
• Room to Grow: Enrich
• Room to Make a Difference:  Empower

The InterContinental creates exceptional experiences through our Brand Values by being:

• Thoughtful
• Cultured
• Remarkable

We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:

• Do the right thing
• Show we care
• Aim higher
• Celebrate difference
• Work better together

About this position

This position is responsible for cleaning and maintaining all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
• Remove soiled linen and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Keep all corridors, entrances, vending and laundry areas on guest floors clean and neat.
• Assist Room Attendants with moving of heavy furniture and/or equipment or any duties as required.
• Assist with stocking all Housekeeping closets with linens and other supplies.
• Maintain all cleaning equipment in good working order and report any needed maintenance repairs.
• Respond to guest requests from Housekeeping or other departments.

Qualifications and Expectations:

• Prior heavy duty cleaning experience preferred.
• Minimum 1 year of experience working in housekeeping is required, preferably in a high-volume hotel, conference center or resort.