PM Shuttle Driver -IHG Army Hotels-San Antonio, Tx
Hotel Brand: IHG Army Hotels
Location: United States, Texas, San Antonio
Hotel: Foulois House - Historia (MFSHC), Check in at Candlewood Suites Building 2426, 2800 Winfield Scott Road, 78234
Job number: 133253
Job Overview:
Drive hotel van or designated vehicles to and from guest destinations in a safe and courteous manner.
Duties and Responsibilities:
- Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle.
- Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles.
- Explain and promote hotel facilities, outlets and services to guest and provide information to guests regarding local attractions and activities.
- Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
- Respond to guest requests and complaints, in a prompt and professional manner. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
- Promote teamwork and quality service through daily communications and coordination with other departments.
- May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
- May assist with other duties as assigned
Qualifications and Requirements:
High School diploma or equivalent, and one-year guest service or driver experience preferred. Must speak fluent English. Other languages preferred. Valid driver’s license required.
This job requires ability to perform the following:
- Carrying, pushing, or lifting items weighing up to 100 pounds
- Driving to and from guest destinations
- Handling objects such as luggage
- Bending, stooping, kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
- Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc..
- May be required to work weekends, and/or holidays.
- Hours 2-10 P.M.
Work Area: Hotel Entrance, Lobby Area
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