Night Manager

At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. We look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too!

That’s where you come in. When you’re part of the Crowne Plaza brand you’re more than just a job title, that’s why we’re looking for a Full Time Night Manager who can make their hotel stay a seamless one they'll always remember. 

There’s nothing complicated about dealing with business people.

They’re just people. Doing business.

By day, international marketing superhero. By night: fluffy bath robe and a box set.

Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

The Crowne Plaza Perth is a popular leisure and business travel hotel destination. The building has been welcoming visitors into our 189 rooms for a long time, since 1962! 

A little taste of your day-to-day

Manage and oversee all hotel operations in the absence of Management, during nights. The principal responsibility is safety and security of guests and colleagues and ensuring the accurate and timely completion of the night audit function during the hours of 11pm – 7am. 

You’ll not only be the person guests rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also be in tune with your team, driving performance and engagement and ensuring they receive the right learning and development opportunities to maximise performance and maintain a positive and productive work environment. 

What we need from you

• Ability to generally work the hours of 11pm-7am across a 7 day roster which will include weekends and public holidays, with some flexibility required.
• Minimum 2 years’ experience in a Guest Services/Front Office/Night Audit position with supervisory experience, preferably within a hotel/hospitality environment
• Valid WA Approved Manager Card & RSA
• Full Australian working rights without restrictions
• Working knowledge of hotel property management system, Opera 
• Must be fluent in spoken and written English 
• Computer savvy
• Basic mathematics skills
• Excellent communication, problem solving, reasoning and motivational skills
• Ability to take the lead in emergency situations whilst remaining calm and supporting guests and the team through the event

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free carparking, a full uniform, impressive room discounts and free staff meals.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. 

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.