Manager, Product Management
Hotel Brand:
Location: United States, Georgia, Atlanta
Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346
Job number: 137096
Role Summary:
We are seeking a Product Manager for Shopping and Booking on IHG’s Website and Mobile App, to be responsible for strategy, new development, and performance enhancements. The Product Manager collaborates among tactical analysts, developers, CX design and functional subject matter experts to create holistic product solutions focused on delivering best in class customer experiences while supporting and delivering against our stakeholders goals and objectives and growing IHG’s direct channel share and revenue. The product manager will manage the end to end product lifecycle from idea inception through development and launch, leveraging specialists, operators, and stakeholders along the way with a customer centric approach. They define product needs via a “roadmap” of initiatives mapped out over a predetermined cycled timeline.
Your Day to Day:
- Lead product strategy development and implementation, focusing on customer understanding, stakeholder goals, market competition, and innovative functionalities to create a comprehensive roadmap of initiatives.
- Prioritize customer data insights and feedback to enhance digital experiences that resonate with guests.
- Measure and improve product performance by identifying key drivers and establishing ongoing monitoring capabilities.
- Drive new product development by writing business requirements and user stories in collaboration with technology and CX teams to ensure comprehensive functionality.
- Manage product lifecycles by evaluating performance and customer insights to proactively address new product needs and communicate relevant information to stakeholders.
What We Need From You:
- 5+ years of progressive experience, including 3 years in product management, development, marketing, or operations, with a strong understanding of related disciplines.
- Expertise in mobile app product development and Agile methodologies, with a focus on stakeholder management.
- Strong verbal and written communication skills for presenting concepts and research findings to diverse audiences.
- Proven project management experience in organizing and executing projects from conception to implementation, with attention to detail and multitasking abilities.
- Knowledge of UX/UI development, customer-driven design thinking, and the hotel industry, with the ability to translate business requirements into system functionality.
Location: Atlanta, GA (Hybrid – 3 days a week in office)
The salary range for this role is $90,000 to $155,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
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Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
