Maintenance Manager

voco St David's Cardiff have an incredible opportunity for a Maintenance Manager to join our Cardiff Bay 5-star hotel!

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

Set on Cardiff Bay's waterfront, voco St David's Cardiff makes a bold statement, with its glass-fronted façade, private balconies, floor-to-ceiling windows, and coastal setting. 

The Tir a Môr at voco St David’s Cardiff is our eclectic restaurant and bar. Our bold flavours draw inspiration from world food cultures and blend perfectly with the best seasonal produce Wales has to offer.

The Spa, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK. voco St David's Cardiff is a wonderful setting for meetings, conferences, weddings, and celebrations alike.

Check out our Instagram page to have a look at voco St.David’s!

Our Maintenance Manager communicates both internally within the facilities team and externally, both with the wider hotel team and support in ensuring the guest experience is personalised and always exceeds expectation monitoring all contractors and building requirements, by delivering exceptional service with flair.

Working as a Maintenance Manager you will ensure all team members are trained and following IHG’s policies & legalities regarding Health and Safety requirements, you will manage the day-to-day team, you may be required to work a variety of shifts, including Days, Evening & Night Shifts, over Weekdays & Weekends including Bank Holidays.

Your key accountabilities will be:

• To manage a team that maintains the hotel to the expected standards through preventative maintenance programmes
• To respond quickly and effectively in the event of reactive maintenance requirements 
• To conduct necessary testing and record keeping to monitor the hotel infrastructure, ensuring the building allows our guests a safe stay.

To be successful as our Maintenance Manager, you will need:

• Experience managing maintenance or technical services, for at least 1 year in a global hotel brand of the same classification (as minimum) with comparable size and complexity.
• Experience in all aspects of maintenance that may be expected in a hotel environment such as painting and decorating, carpentry, French polishing, activities generally expected of a 'handyman'
• To be trained in application of Preventative Maintenance
• Knowledge of appropriate hotel systems to support operational processes such as service optimisation tool (Quore/Hotsos/Knowcross) and the Building Management System
• Proven track record with success at coaching and training team members
• Proven record of self-initiative and demonstrating capability to lead a team

Our Maintenance Manager enjoys a range of benefits including:

• A competitive salary
• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
• The voco St. David’s Colleague experience stay – a 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period
• Taxi subsidy for shifts starting/ending between 23:00-06:00
• Subsidised childcare support
• Medical Benefits & Life Insurance
• Meals whilst on duty
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Maintenance Manager! 

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.