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Loyalty Manager 忠实客户经理

2482x804-hotelfrontoffice
2482x804-hotelfrontoffice
crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps
crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Beijing, Hangzhou

Hotel: Hangzhou Science City (HGHCT), Chuangjing Road and Yuhangtang Road intersection, No. 5 Building AUX Future City, Yuhang District, 310000

Job number: 135277

岗位职责:

1.指导客户关系工作的各个方面,从而最大程度获得当前和未来贵宾宾客满意度。

2.向优悦会会员和常客致欢迎信。

3.发展优悦会会员。

4.处理客人投诉,如有必要则将其提交给有关部门,并对纠正措施进行跟进。

5.其他。

 

岗位要求:

1.熟练使用微软办公软件和前台系统。

2.良好的写作技能及英文沟通技能。

3.具有解决问题和组织能力。

4.其他。

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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