Loyalty Manager 忠实客户经理
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Beijing, Hangzhou
Hotel: Hangzhou Science City (HGHCT), Chuangjing Road and Yuhangtang Road intersection, No. 5 Building AUX Future City, Yuhang District, 310000
Job number: 135277
岗位职责:
1.指导客户关系工作的各个方面,从而最大程度获得当前和未来贵宾宾客满意度。
2.向优悦会会员和常客致欢迎信。
3.发展优悦会会员。
4.处理客人投诉,如有必要则将其提交给有关部门,并对纠正措施进行跟进。
5.其他。
岗位要求:
1.熟练使用微软办公软件和前台系统。
2.良好的写作技能及英文沟通技能。
3.具有解决问题和组织能力。
4.其他。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.