Lifeguard Supervisor - Recreation - InterContinental Hotels Group® Dubai Festival City

Do you see yourself as a Lifeguard Supervisor for InterContinental Hotels Group® Dubai Festival City?  

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.  Imagine working for a company that gives you Room to be yourself.  Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

• Attend daily briefings with the Recreation Supervisor/ Spa & Recreation Manager, and employees.
• Fully understand and enforce recreation rules and regulations.
• Update and develop SOPs for all work areas, and ensure all employees are fully trained to perform their duties according to the standards.
• Be familiar with all facilities and services provided.
• Maintain accurate records of staff schedules, training, and certifications.
• Implement a daily, weekly, and monthly cleaning and maintenance checklist for all relevant employees and ensure it is followed.
• Ensure all safety and cleaning standards are maintained throughout daily operations.
• Oversee and manage the lifeguard team, including scheduling, training, and performance evaluations.
• Ensure all lifeguards adhere to safety protocols and procedures at all times.
• Serve as the main point of contact for any lifeguard-related issues or concerns.
• Monitor pool areas and respond promptly to any emergencies or safety concerns.
• Conduct regular safety inspections and ensure all equipment is in good working order.
• Ensure compliance with all local, state, and federal regulations related to pool safety and operation.
• Organise and conduct regular training sessions and drills to ensure lifeguards are prepared for emergencies.
• Provide mentorship and guidance to lifeguards to enhance their skills and knowledge.
• Ensure all guests receive a high level of service and address any concerns or complaints promptly.
   

What we need from you:

• Good level of spoken/written English
• Flexibility in shifts & tasks
• Organizational, leadership and communication skills
• Ability to train others
• Previous experience as a lifeguard, with at least 1-2 years in a supervisory role.
• Current lifeguard certification from a recognized organization
• Ability to remain calm and composed in emergency situations.
• Knowledge of pool safety regulations and first aid procedures.

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.