Learning & Development Manager

We are a people powered business. So, we’re looking for a Learning & Development Manager who fosters learning culture at Kimpton Tsim Sha Tsui Hong Kong, creates and manages learning and development curriculum which enables our associates to bring the best out of themselves and deliver truly memorable experiences to our guests and associates.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Building learning and development curriculum for the hotel
• Designing and delivering effective learning and development initiatives to each service standard and drive continuous improvement in the guest and employee experience
• Collaborating with department heads to evaluate programme effectiveness and to ensure training objectives are met
• Developing creative ways to inspire and motivate the team to provide exceptional guest and employee experiences
• Supporting the human resources team to administer an annual team member satisfaction survey and follow up actions

What we need from you

• A bachelor’s degree in human resources management, hospitality management, or equivalent 
• A minimum of 8 years’ solid work experience in hotel human resources team, with at least 2 years at managerial role
• Proactive, creative and dynamic to work in fast-paced environment 
• Excellent presentation and communication skills
• Strong training facilitation skills and attention to details
• Proficiency in both English and Chinese (Cantonese and Mandarin) is a must, speaking and writing; speak other languages is an advantage

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage employees to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.