Learning Manager
Hotel Brand:
Location: China, Shanghai, Shanghai
Hotel: Corp Shanghai, 2nd Floor, Citigroup Tower, No. 33 Hua Yuan Shi Qiao Road, Pudong District, 200120
Job number: 131849
KEY RESPONSIBILITIES
- Analyze learning needs in multiple areas or segments, including GM, leadership, brand and operations. Make recommendations for learning priorities and solutions that suits IHG’s business needs.
- Deliver existing & new training programs (virtual/face to face) to hotel GMs, EXCOM and colleagues as required.
- Manage overall design and development of new learning programs within the agreed budget through working with regional and global teams, or selected third party vendor.
- Leverage global learning resources and platforms and identify areas where localization is required. Lead global program regionalization and embedding in Greater China.
- Oversee the pilot, rollout and implementation of new learning programs. Take trainers capability into consideration and ensure learning is well embedded by closely working with Operations and HR team to ensure effective support is in place.
- Revisit programs which have been implemented and make sure programs are timely updated and feedback is incorporated.
REQUIRED QUALIFICATIONS
Required Skills
- Ability to facilitate and deliver learning programs with impact
- Ability to design/localize training program and materials
- Project management skills to scope, plan and deliver project key milestone and outcome
- Excellent Chinese and English proficiency both verbal and written
- Excellent interpersonal, consultative and communication skills
- Ability to diagnose problems and analyze information to guide decision making
- Strong adaptability in an environment of ambiguity or change
Qualifications and Experience
- Bachelor's or Master's Degree
- At least 8 years solid work experience in hotel operations or training/learning
Who we are
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
