Skip to the content

Lead Specialist Franchise Licensing & Compl

Hotel Brand:
Location: Mexico, Guadalajara

Hotel: Corp Guadalajara, Ontario #1050, Col., 44630

Job number: 132049

2482x804-franchiselicensing
2482x804-franchiselicensing

Perform contractual administration duties related to the issuance and approval of licensing and compliance for all New Development/Conversion license agreements as well as relicensing and change of ownership license agreements. Issue and fully execute franchise licensing agreements and associated legal documents; Compose all addenda to modify terms of the license agreement; Issue all compliance-related documents to the franchise community; track franchise data and ensure that all contract and file documentation is complete and accurate in order to issue a legally defensible license; Responsible for maintaining and updating almost all information in the company’s global database. Provides consultation and acts as key contact for franchisees on all issues related to franchising and inquiries relating to license agreements. Follow up and collection of contract-related data and collection of fees. Collaborate with internal counsel in preparation of termination agreements for hotels leaving the system due to default, temporary removal, voluntary or mutual termination.

Your day to day

  • Act as liaison with applicant’s and Franchise Development as needed. 
  • Receive and review all documents relating to all entities that have an equity interest in the license. Verify all licensing data such as dates, signatures, completion of forms, etc. Send and receive related licensing documents to internal contacts for various forms of approval (Credit, Risk Management, F&B, Franchise Approval Committee, Legal) and follow up to ensure all documents are complete and correct. Enter all franchise license data into GOLS, and ensure system is continually updated with the status of licensing changes.
  • Review and approve all principal franchising documents and correspondence slated for issuance and execution, including license agreements, comfort letters, default letters, termination letters, etc. to ensure compliance with internal and external laws, rules and regulations.
  • Conduct fact-finding research of franchise entities to determine the appropriate contact with binding authority for licensing agreements. 
  • Draft addenda to license agreements throughout term of licenses and follow up for completion. Continually update retention system and database to reflect ongoing changes to the hotel/license data.
  • Serve as contact for licensees or representatives of licensees for information relating to the execution of a license agreement. Facilitate smooth progression through the license agreement or revision process.
  • Issue failure, default, and termination letters in connection with licensees not meeting system/license requirements. 
  • Gather and compile appropriate data for the licensure process from external research sources (ex. Look up at SIGER). Review and interpret organizational documents for each entity that is involved in equity ownership.
  • Maintain information entered in company database for hotels and entities.
  • Review Expiration Report and work closely with the Development Department in order to send extension letters to existing properties.
  • Monitor hotels through the opening process. Ensure the licensee is complaint with the license agreement prior to the hotel opening in the system. Prepare NHOP Advisory Memo. Open the hotel in GOLS.
  • Follow up with internal contacts for various forms of approval (i.e. Manager, Franchise Sales, etc) for hotels opening in the system.
  • Manage accurate Principal Correspondent records and facilitate appropriate process to update as needed.
  • Provide Franchise Disclosure Documents for change of ownerships.
  • Issue and execute all special agreements including Deceased letters, Promissory Notes, Master Technology Agreement, Enhancements, etc.

What we need from you

  • Bachelor’s or Master’s Degree Law, legal or a related field of work, or an equivalent combination of education and work related experience.
  • 1 to 3 years progressive work-related experience in legal or franchise administration, 1 to 2 years work-related experience in the Franchise Licensing Specialist position, banking administration, contract administration, or similar, with demonstrated technical proficiency related to the position.
  • Demonstrated strong writing and reading comprehension skills for purposes of drafting, compiling, or interpreting legally binding license agreements and financial letters
  • Demonstrated understanding of contractual agreements and demonstrated ability to administer ongoing contracts or similar detail-oriented projects.
  • Demonstrated attention to detail, time management skills, and organizational skills
  • Demonstrated ability to interpret state regulations for contract compliance and to read and interpret supporting documents (i.e. leases, provisions, license restrictions, credit approvals, guaranty, etc.).
  • Demonstrated knowledge of the license agreement, compliance and supporting documents to review and approve of documents issued and executed by Licensing Specialist.

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Back to top