Laundry Supervisor洗衣房主管
Hotel Brand: HUALUXE
Location: China, Beijing, Xiamen
Hotel: Xiamen Haicang Harbour View (XMNAD), No. 63, Pingshan Nanli, Haicang Avenue,, Haicang District, 361026
Job number: 131623
- Oversee the implementation of laundry standards and procedures
- 监督洗衣房各项标准和工作程序的执行 。
- Recommended changes to these standards and training needs on an ongoing basis
- 就这些标准和培训需求提供持续性的改进建议。
- Maintain a current and thorough knowledge of all laundry systems
- 对洗衣系统有最新和全面的知识。
- Open and close the shift and ensure effective shift hand over
- 负责管理接班和交班工作，以确保交接班过程的有效进行 。
- Distribution and collection of keys
- 分发和收集钥匙。
- Management of all incoming and outgoing calls to Laundry Department
- 管理洗衣部门所有的呼入和呼出电话。
- Solve employee grievances
- 解决员工受到的不公正待遇问题。
- Direct task allocations and change according to volume and peak periods
- 依据工作量和高峰期等因素对工作进行分配及变更。
- Perform quality inspections
- 进行质量检查。
- Prioritize VIP or difficult guests
- 优先服务贵宾或难应付的客人。
- Liaise with Housekeeping for guest and hotel requirements
- 配合客房部满足酒店和客人的要求。
- Ensure laundry valet is processed and delivered in a timely manner
- 确保及时为客人提供洗衣服务并送还。
- Co-ordinate special projects (e.g. equipment routine service; stock inventories)
- 协调特别项目(如设备常规检修；存储用品)。
- Manage all special requests made by guests
- 处理客人所有的特殊要求。
- Ensure consistency within the department
- 确保部门内工作的一致性。
- Ensure you have complete knowledge of room types, layouts and facilities and the location of these
- 确保具有客房类型，设计，设施和位置的全面知识。
- Supervise laundry storage areas
- 监管洗衣房存储区。
- Maintain adequate stock levels
- 保持足够的库存水平。
- Complete stock takes as required
- 按要求完成库存盘点工作。
- Maintain stock levels
- 维持存货水平
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- 进行交接班说明，确保了解酒店的工作和运营需求。
- Works with Superior on manpower planning and management needs
- 与上级领导一起进行人力规划和管理需求。
Who we are
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
At HUALUXE Hotels and Resorts, we look for people who bring Chinese culture and heritage to life. As an international premium hotel brand created with the customs of Chinese consumers in mind, HUALUXE integrate unique local cultural heritage into hotel design and service, exhibiting the art of Chinese hospitality that revolves around ‘eat’ and ‘meet’.
At HUALUXE, we provide guests an immersive Chinese culture experience and bring Chinese aesthetic into daily life.
Our colleagues don’t just acknowledge our values, they enhance them.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
