Income Auditor

Key Responsibilities

Revenue Audit & Accuracy

• Review and verify daily Night Audit reports for all assigned hotels
• Audit & reconcile revenue streams (Rooms, F&B, Ancillary) across PMS, POS & OASIS
• Validate and document revenue variances:
  • Complimentary room approvals
  • Rate and manual override variances
  • Early arrivals / late departures
  • No-show charges and adjustments
• Review & reconcile guest ledger, city ledger & credit card settlements
• Investigate discrepancies and follow up for corrections

Compliance & Controls

• Ensure adherence to IHG revenue policies, brand standards, and internal audit controls
• Conduct scheduled on-site reviews to assess compliance and risk areas
• Verify supporting documentation for all revenue activities
• Monitor cash handling, deposit procedures & system interfaces
• Ensure accurate and timely Filing of Form C as per statutory guidelines

Coordination & Stakeholder Support

• Collaborate with GMs, Finance & Front Office teams for resolution of audit observations
• Support implementation of corrective and preventive actions
• Guide and train hotel teams on revenue audit processes and best practices
• Coordinate closely with the Cluster Finance leadership for reporting and analysis

Qualifications & Experience

• Bachelor’s Degree in Commerce / Accounting / Finance
• 2–4 years of experience in Hotel Income Audit / Finance (Multi-property experience preferred)
• Knowledge of Opera / Fidelio PMS, POS systems & OASIS
• Strong Excel and financial reconciliation skills
• Understanding of Indian accounting principles, GST & audit procedures
• Willingness to travel across assigned hotels
• Strong communication, analytical & time-management ability

Key Competencies

• High integrity with strong attention to detail
• Analytical mindset and problem-solving skills
• Ability to multitask and manage multiple hotel portfolios
• Self-driven, organized and proactive
• Collaborative team approach with good interpersonal skills

IHG Employee Benefits (as part of the IHG Journey)

When you join IHG, you enjoy a world of true hospitality benefits, including:

• IHG Room Nights – Global Staff Rate Program for you & family
• Career growth & learning through IHG Learning Hub & development programs
• Wellbeing initiatives and supportive workplace culture
• Inclusive, diverse & safe work environment
• Employee Engagement & Social activities across portfolio hotels
• Opportunities to grow within 6,000+ IHG hotels globally

At IHG, we celebrate difference and ensure equal growth opportunities for all colleagues.