Human Resources Supervisor at InterContinental Chiang Mai The Mae Ping
Hotel Brand: InterContinental
Location: Thailand, Chiang Mai
Hotel: Chiang Mai The Mae Ping (CNXWC), 153 Sridonchai Road Chang Khlan, Mueang Chiang Mai, 50100
Job number: 155001
Key Responsibilities 1. Recruitment & Onboarding
- Coordinate the recruitment process for all hotel positions in line with approved manpower plans.
- Manage HR recruitment channels, including Facebook Page, Line Official Account, and job boards.
- Support hiring managers with interview coordination, candidate communication, and documentation.
- Ensure timely onboarding and orientation for new colleagues, supporting a welcoming and seamless start.
- Maintain accurate employee records in HR systems such as EAGLE and other IHG HR platforms.
- Oversee IHG Scheduling Tools to ensure departmental compliance and accuracy.
- Prepare and process casual staff payments and related documentation.
- Assist in preparing HR reports, monthly updates, and documentation for audits.
- Support the planning and execution of colleague engagement activities, CSR events, and welfare programs.
- Act as a liaison between departments and HR to address employee inquiries and provide guidance.
- Promote a culture of inclusion, respect, and teamwork consistent with IHG’s brand values.
- Design and distribute HR posters, newsletters, and announcements for internal communication.
- Coordinate HR information boards, colleague channels, and recognition programs.
- Support internal campaigns that enhance engagement and promote the hotel’s values and achievements.
- Utilize AI tools, Canva, and Microsoft Office Suite for creative and administrative HR tasks.
- Ensure HR digital files, databases, and visual communications are up to date and professionally presented.
- Support the adoption of technology and innovation to improve HR workflow efficiency.
Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum 2–3 years of experience in Human Resources, preferably in the hospitality or service industry.
- Knowledge of Basic Thai labor law and HR best practices.
- Proficiency in Microsoft Office, Canva, and HR systems (EAGLE preferred), TECH SAVVY.
- Strong interpersonal, organizational, and multitasking skills.
- Good command of English and Thai (spoken and written).
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