Housekeeper Supervisor
Hotel Brand: InterContinental
Location: United States, Indiana, Indianapolis
Hotel: Indianapolis (INDMK), 17 West Market Street, 46204
Job number: 133045
About IHG and the InterContinental Indianapolis
Opening in the fall of 2024, the InterContinental Indianapolis, brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.
Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.
At IHG we promise to give colleagues…
- Room to Belong: Enable
- Room to Grow: Enrich
- Room to Make a Difference: Empower
The InterContinental creates exceptional experiences through our Brand Values by being:
- Thoughtful
- Cultured
- Remarkable
We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:
- Do the right thing
- Show we care
- Aim higher
- Celebrate difference
- Work better together
About this position
This position is responsible for overseeing the day-to-day operation of the housekeeping department providing supervision of the housekeeping staff under guidance of Director of Housekeeping.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- Controls, monitors and communicates room status with front desk.
- Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
- Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
- Inspects, monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas as assigned.
- Enforces standard procedures for the acceptance, security and return of guest lost and found items.
- Assists in conducting inventories of uniforms, linen, supplies and equipment as required and orders and receives supplies to maintain adequate inventory levels.
- Provide on-going training to Room Attendants and Housepersons.
- Assist in cost control and payroll
Qualifications and Expectations:
- High school education, GED, or equivalent experience.
- Minimum 3 years of experience working in housekeeping is required in a high-volume hotel, conference center or resort with at least one of those in a supervisory role.
Who we are
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
