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Head of Enterprise Services and Platforms

Hotel Brand:
Location: United States, Georgia, Atlanta

Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

Job number: 137314

Work Location:  3 Ravinia Drive, Atlanta, GA 30346

Salary: $230,000

Job Description: 

Leads key initiatives with senior level stakeholders (VP & above) or a large number of stakeholders (Directors) or significantly & regularly influences multiple key strategic initiatives that impact multiple sub-functions or business lines within the organization. Provides hands-on leadership to multiple technology teams, driving a culture of excitement and accountability that is intensely focused on the customer and business, as well as on delivering commitments. 

Plans, organizes and leads large-scale, cross-functional programs within established schedules, budgets and manpower plans; establish goals, performance standards and operating procedures for assigned functions. Instills an approach of accountability by setting and delivering on goals for key metrics around performance, productivity, and customer satisfaction (both internal and external).

Establishes and maintains relationships with key global stakeholders and business partners to develop strong working knowledge of business functions and objectives. Influences teams outside of immediate organization to evolve their platforms to DevOps delivery model, using cloud-based platforms and technologies. 

Responsible for establishing our development patterns, towards a more modern, cloud-based environment. Influences other teams to adopt DevOps practices and incorporate more automation in their delivery cycle. Defines ways to use technology to reduce costs and improve productivity to include implementation of new software, new modules, application upgrades, customizations, enhancements, re-engineering of systems and business process engineering. 

Directs, monitors and mentors on methodology, tools, templates, standards, policies and procedures.

Qualifications: 

Bachelor’s degree in Computer Science/MIS/IT, Business Administration or Engineering or related field plus 12 years of experience in the job offered or 12 years of progressive work-related experience with demonstrated proficiency in multiple disciplines, technologies or processes related to the position, as well as 7+ years of demonstrated experience establishing organizational structure and allocation of duties through management of subordinate teams. 

The employer will alternatively accept a Master’s degree in Computer Science/MIS/IT, Business Administration or Engineering or related field plus 10 years of experience in the job offered or 10 years of progressive work-related experience with demonstrated proficiency in multiple disciplines, technologies or processes related to the position, as well as 7+ years of demonstrated experience establishing organizational structure and allocation of duties through management of subordinate teams in lieu of a Bachelor's degree plus 12 years of experience. 

The position requires experience with: Extensive experience in medium- large scale strategic partnerships including Vendor Management and navigating and managing Statement of Work (SOW) Relationships. Experience with global offshore solution delivery models.

Advanced business knowledge, general management, and leadership capability to lead business or functional teams. Understands technologies across one or more IT functions or services and possesses broad technical expertise in the area(s) led and the ability to identify and leverage technical experts.

Knowledge of industry standards and practices. Accustomed to working in an Agile delivery model and can lead a team to adopt best practices in this space. Position allows for telecommuting from home within commuting distance of Atlanta, GA. *Supervises 9 employees*

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • If you require reasonable accommodation during the application process, please click here.
  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
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