Gym Manager

InterContinental Sydney Double Bay boasts a world class Gym. As the manager, you’ll keep our gym (Fit Collective) running smoothly and make sure everything is working well and all our guests/members are safe and comfortable. You’ll maximise financial returns, driving development of people in your team, creating and maintaining a unique guest/member experience, executing brand standards, and building awareness of gym and brand in the local community

YOUR DAY TO DAY

• Reporting directly to the General Manager you will be the face of “Fit Collective” (gym) 
• Implement and run a range of classes for guests/members 
• Establish a plan for regular communication with members cross different mediums 
• Build a sense of community in the gym 
• Review guest/member feedback and implement strategies for continuous improvement
• Communicate to appropriate hotel departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guest/member
• Lead marketing efforts with Sales and Marketing
• Maintain the presentation of the Gym and its equipment

WHAT WE NEED FROM YOU

• Bachelor’s degree / higher education qualification / Certificate III in Fitness for teaching classes
• 3 years’ customer service experience with at least two years in a supervisory capacity, or an equivalent combination of education and experience    
• Valid First Aid certificate
• Financial Assist in the development, implementation and monitoring of financial and operational plans for the gym
• Be the point of call and liaison with suppliers for the gym
• Achieve member retention targets as agreed with Executive Assistant Manager and General Manager 
• Make recommendations for capital improvements to enhance the assets 
• Foster positive owner relationships if applicable and assist in providing ongoing information and status reports
   

WHAT YOU GET FROM US

• We give our people everything they need to succeed. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:
• Paid birthday leave and proactive health days
• Popular hotel perks and discounts on our partner platform, and some of the best employee discounts across our IHG Hotels for accommodation, food and beverage! 
• Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work.
   

So, join us and you’ll become part of our ever-growing global family.