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Guest Services Supervisor 宾客服务主管

intercontinental
intercontinental

Hotel Brand: InterContinental
Location: China, Hangzhou, Hangzhou

Hotel: Hangzhou Wulin (HGHWS), No.333 Tiyuchang Road

Job number: 129826

Review arrival information on a daily basis; VIP, Loyalty member, Regular guest, Groups, special requests, etc. Follow up with Housekeeping and Room Service
查看当天抵店客人信息,包括贵宾,会员计划, 常客,团队预订及其它相关的特殊要求。及时将相关信息通知客房部和客房送餐部
Responsible for correct registration procedure; registration card, room allocation, credit policy, etc.
负责正确 的登记程序、填写登记卡、房间分配、信用方针等
Maintain good working relations with all departments, especially Housekeeping and Reservations. Checks discrepancies and out of order rooms, to ensure correct room status at all times
与所有部门保持良好的协作关系,特别是客房部与预订部。检查房态差异报告以及维修房状态,随时确保正确的房间状态信息。
Other tasks related to this position.
其他需要完成的与该岗位相关的工作任务。

Job qualifications 岗位任职条件:
1、Specialized degree or above with no limitation on major;
     专科及以上学历,专业不限;
2、35 years old and below;
    年龄35周岁及以下;
3、At least 2 years of work experience;
    具有2年工作经验;
4、With good grooming and service consciousness.
    具有良好的仪容仪表及服务意识。
 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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