General Manager - InterContinental Dominica




Hotel Brand: InterContinental
Location: Dominica, Portsmouth
Hotel: Dominica Cabrits Resort & Spa (DOMPR), Bellhall Road, Douglas Bay Cabrits National Park,
Job number: 141819
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world’s leading hotel and resort companies. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With Luxury and Lifestyle, we are taking it to new heights.
Five visionary brands make up our luxury collection. These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world’s leading luxury operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too.
General Manager - InterContinental Dominica Cabrits Resort and Spa
Nestled within a pristine nature reserve alongside an extinct volcano, our beachfront wellness sanctuary represents luxury redefined. This 151-room resort with private villas offers a seamless blend of sophistication and natural splendor, designed specifically for the eco-conscious luxury traveler seeking both adventure and tranquility.
Dominica—the Nature Island—awaits with its emerald rainforests, turquoise waters, and authentic hospitality. Unlike typical Caribbean destinations, our location attracts adventure-seekers, nature enthusiasts, and discerning travelers looking for meaningful experiences beyond the ordinary.
The Role
We are seeking an exceptional, hands-on General Manager with visionary leadership skills to helm this unique luxury property. The ideal candidate will embrace island life while elevating our resort to new heights of excellence and profitability.
Key Responsibilities
• Craft Transformative Guest Journeys - Design and deliver authentic experiences tailored to our adventure-seeking clientele of hikers, divers, and explorers, adapting to the evolving expectations of luxury travelers
• Lead with Purpose and Presence - Inspire and develop your team while embodying our commitment to exceptional service and operational excellence
• Elevate Culinary Experiences - Guide our food and beverage program toward innovation and distinction, ensuring our dining options reflect both local culture and international standards
• Drive Strategic Growth - Maximize revenue through strategic initiatives while serving as the property's ambassador within the local community
• Cultivate Government Relations - Develop strong relationships with local officials, including the Minister of Tourism, to position the resort as a key contributor to Dominica's sustainable tourism development
Qualifications
• Proven Luxury Leadership - Demonstrated success as a General Manager in luxury resort environments, with Caribbean experience highly valued
• Authentic Leadership Style - Ability to inspire by example and foster a culture where excellence thrives
• Innovative Problem-Solver - Forward-thinking approach to hospitality challenges with creative solutions that enhance guest satisfaction
• Adventurous Perspective - Genuine enthusiasm for immersing in Dominica's unique culture and natural environment
• F&B Expertise - Strong foundation in food and beverage operations to ensure exceptional quality and profitability
• Community Engagement Skills - Ability to represent the resort effectively in local government circles and contribute meaningfully to the island's tourism vision
Join us in creating extraordinary experiences where luxury meets nature's most spectacular canvas.
Who we are
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.