Franchise Hotel - Housekeeping Manager
Hotel Brand: Holiday Inn Express
Location: Thailand, Bangkok
Hotel: Bangkok Siam - (BKKRB)
Job number: FRBKKRB3510
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
At Holiday Inn Express, we're all about simple smart travel. We proudly offer a simple, uncompromising and modern guest experience by providing more where it matters most to our guests. Express Start Breakfast? Included. Easy check-in? Check. All the essentials in a comfy room? They're all included with a great night's sleep. We're focused on getting our guests more than ready. So we're always ready. Are you?
Your day to day
Every room has to be perfect. We're searching for the right Executive Housekeeper to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.
Every day is different, but you'll mostly be:
● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
● Maintaining and ordering supplies and equipment – while minimizing waste – in support of our green initiatives
● Helping to refine and prepare budgets that help us maximize profitability
● Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
● Assisting with deep cleaning projects and occasionally assisting your team during busy periods
● Educating all team members on the importance of remaining compliant with federal , state, and local laws and safety standards
What we need from you
- Excellent communication and strong interpersonal strong skills.
- Business language and tools acumen.
- Bachelor's Degree/higher education qualification/equivalent in hospitality or related field.
- 3+ years total experience in housekeeping management or related field
- Direct supervisory experience over housekeeping/laundry team, or an equivalent combination of education and work experience.
- Strong customer service skills, with the ability to handle guest complaints and ensure a high level of satisfaction.
- The position may have additional qualifications per brand standard.
- Thai Nationality only
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
