Food & Beverage Team Leader

Hotel Brand: Hotel Indigo
Location: Australia, South Australia, Adelaide

Hotel: Adelaide Markets (ADLMK), 23-29 Market Street, 5000

Job number: 133738

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At Hotel Indigo, we welcome all guests into our neighborhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so everyone one of them can create new stories of their own. Set in the food mecca that is Adelaide Central Markets, this is a hotel for locals and visitors alike. The first Hotel Indigo to be launched in Australia, Hotel Indigo Adelaide Markets comprises 145 guest rooms, a lively restaurant- Market & Meander, and the iconic rooftop bar- Merrymaker, with panoramic views of Adelaide, we are setting the trend for local dining and cosmic cocktails!

As Food & Beverage Team Leader, you'll be a helpful host, a local expert, and a proud brand ambassador. Bringing your whole authentic self to work, you'll work with Food & Beverage Management and the team to create outstanding experiences in our lively ground floor restaurant, Market & Meander.

This role will be based in the restaurant, working mostly night (PM) shifts. As we are a tight knit team, there will be room to move across our outlets, including running in-room dining and supporting our Merrymaker Rooftop Bar.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

Creating a warm welcome for every single guest that sets the tone for their experience with us
Taking the lead to ensure a high standard of presentation and delivery of service in the restaurant
Building relationships with our guests and neighbours to drive repeat business
Working closely with the culinary and operations teams to deliver a truly seamless food and beverage service
Driving teamwork and a positive working culture
Handling credit transactions with the utmost care and detail
Monitoring and managing the booking platforms
Working responsibly - setting exceptional cleanliness standards, minimising waste, and keeping management in the loop about any unsafe equipment, low supplies, or safety incidents

What we need from you:

At Hotel Indigo, we love people that are authentic, confident, and passionate about creating outstanding guest experiences. We are looking for energetic and approachable people, with excellent communication skills, and a can-do attitude!

You will also be:

Experienced - Previous experience working in a hotel environment, restaurant and bar
Knowledge & Passion - If you're passionate and an expert on the Adelaide region, wines and spirits, this will set you apart from the rest!
Articulate - a great communicator, you'll be warm, welcoming, and easy to talk to
Attentive - Your strong attention to detail and problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Flexible - nights, weekends and holidays are all part of the job
Compliant - you'll hold certificates for Responsible Service of Alcohol (SA) & Safe Food Handling
Unrestricted and hold the rights to work in Australia

What you can expect from us:

Let’s #GoFurtherTogether and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:

A freshly laundered uniform
Paid birthday leave
Hotel perks like accommodation and F&B discounts
Access to our discount retail platform that makes your pay go even further
Enhanced parental leave
Proactive health days and flexible work options
Your career journey will be supported through our lifelong development program
IHG Career Milestone celebrations
Transfer of entitlements as you move and grow with IHG

We are proud to be IHG and we know you will be too. Visit IHG Careers to find out more about us.

To find out more about Hotel Indigo Adelaide Markets visit - https://adelaide.hotelindigo.com/

Who we are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Food & Beverage Team Leader