Food & Beverage Supervisor

As Food and Beverage Supervisor you are responsible for the daily operations of businesses but not limited to prepare and serve food and drinks to customers, oversee all of the issues pertaining to a guest dining experience, such as quality control, staff management, inventory, health and safety regulations and customer service.

A Little taste of your day-to-day:

• Maintain knowledge and ensure compliance with departmental policies and standard service procedures
• Supervise efficient upkeep of tools through proper usage of equipment and devices
• Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests
• Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects
• Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits
• Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services
• Assist all room service staff members to work properly and provide maximum facilities to guests to outlet
• Monitor all phone calls to room service department to ensure timely resolution for same.
• Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department
• Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels
• Coordinate with various departments and ensure staff set up and supply remain according to departmental standards
• Prepare documents and maintain adherence to departmental standards
• Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks
• Support reporting Manager in overall departmental functions 
• Inspect food and beverage product preparation programs and maintain goodwill of company
• Wears uniform with pride and honor
• Any other duties as assigned by the management

What we need from you:

● Excellent communication and strong interpersonal skills 

● Diploma in Hospitality Management or relevant certification

• Intermediate in MS Office packages

● 3+ years total experience in food and beverage department and at least one year in a supervisory role   in any hotel properties

● Must be fluent in written and spoken English

● Must speak local language(s) 

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.