Food and Beverage Service Team Leader 餐饮服务主管
Hotel Brand: Kimpton
Location: China, Beijing, Suzhou
Hotel: Bamboo Grove Suzhou (SZVBG), 168 Zhuhui Road, Gusu District, 215006
Job number: 131706
- 对客人的投诉、员工放权及与其它部门的沟通作出相应处理决定。
- 确保所有客人消费都正确无误的输入电子计算系统。
- 另确保所有票据及现金都按照宴会厅的正确步骤完成。
- 同时依厅经理的指示对客人提供高质量的服务。
- 带领小组成员出色完成上级交代任务,确保员工给客人提供优质的服务并达部门目标
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