Floor Supervisor 楼层主管
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Guangdong, Shenzhen
Hotel: Shenzhen Longgang City Centre (SZXTR), 9009 Longxiang Avenue, Longgang City Centre, Longgang District, 518172
Job number: 129418
- Recommended changes to these standards and training needs on an ongoing basis
- 就这些标准和培训需求提供持续性的改进建议。
- Maintain a current and thorough knowledge of all housekeeping systems
- 对客房部所有系统有最新和完整的知识。
- Open and close the shift and ensure effective shift hand over
- 负责管理接班和交班工作，以确保交接班过程的有效进行 。
- Distribution and collection of keys
- 分发和收集钥匙。
- Management of all incoming and outgoing calls
- 管理所有的呼入和呼出电话。
- Solve employee grievances
- 解决员工受到的不公正待遇问题。
- Perform Room allocations
- 分配客房
- Perform Room inspections
- 检查客房
- Prioritise arrival rooms
- 排列抵店客人客房的优先顺序。
- Liaise with Front Office for guest and hotel requirements
- 配合前台满足酒店和客人的要求。
- Ensure guest valet is processed and delivered in a timely manner
- 确保及时为客人提供洗衣服务并送还。
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