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Executive Assistant Manager 行政助理经理-武汉天河机场皇冠假日酒店及假日酒店

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2482x804-executiveleadership
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crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Hubei, Wuhan

Hotel: Wuhan Tianhe Airport (WUHAP), Crowne Plaza, 5th Floor, Terminal 2, Wuhan Tianhe Airport, Huangpi District, 430000

Job number: 137854

工作职责 :


财务回报: 
 协助总经理制定、执行、监管酒店的各项财务与运营计划,确保获得最佳宾客满意度,并提升销售潜
力和盈利能力。 
 提出资产改良建议,优化酒店与公司资产及提升品牌忠诚度。 
员工团队: 
 管理员工日常事务,计划并分配工作,为每个员工设定绩效及个人发展目标。为员工提供教导、辅导
并给予定期反馈,帮助解决各种员工矛盾,提升员工绩效,并对员工表现优异之处予以认可。 
 为酒店员工提供教育与培训,激励他们更好地完成工作,为他们配备成功完成工作职责所需的必要信
息、市场数据、工具和设备。 
 根据酒店或公司的规定和政策,对员工工资、工作规程或其它与人力资源相关的事务提出建议或初拟
方案。 
 通过与主要部门领导进行日常沟通和协作促进团队合作、提高服务质量。

 
宾客体验: 
 同宾客及酒店外部人员建立良好关系,包括但不限于现有客户与潜在客户、集团公司代表、社区领导、
政府官员、旅行社代表、供应商、竞争对手及其他本地人士。 
 提供优质的服务和优良的设施,确保达到最高的宾客满意度。 


企业责任: 
 确保酒店宾客、员工和酒店资产的安全,遵守业主政策与流程及相应法规要求。负责酒店的对外联
系。 
 担任公关代表,在本地提升酒店和品牌知名度。鼓励团队成员参与社区组织与活动,开发本地业务。 
 开发并执行各种行动计划,提高环保意识,逐步减少酒店排碳量。

完成其它分配的任务。可能需要担任值班经理。 


责任范围 :
此岗位是提供综合服务的大型豪华酒店、度假村酒店或旗舰酒店中仅次于总经理的职位,酒店通常提供多种
设施、服务、会议及会务设施,拥有大量 VIP 贵宾及其他重要客户。这类酒店通常坐落于富有国际特色的城
市繁华地带,涉足各类经营领域并面临激烈的竞争。 


任职要求: 
酒店管理或工商类大专及以上学历或同等学历,2 年高级运营管理或副总、总经理岗位工作经验,或具有同等相关工作经验。必须掌握本地语言,能同时使用其它语言者优先。 

Who we are

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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