Director of Sales & Marketing

As Director of Sales and Marketing you’ll develop and implement strategies to ensure revenue and room night sales goals are achieved, sales strategies are set, tactical plans are created and implemented, and results are monitored and achieved. 

A little taste of your day-to-day:

• Responsible for Corporate and Travel Agent Room Sales for the hotel
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals
• Identify new markets and business opportunities and increase sales
• Represent Hotels in various events and exhibition
• Implements all sales action plans related to my market areas as outlined in the marketing plan
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients
• Able to provide Quick and timely responses, immediate communication to the properties, develop professional long-term business relationships
• Provide the highest quality of service to the customer at all times 
• Participates in sales calls with members of sales team to acquire new business and/or close on business
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence) 
• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the salesperson
• Assess additional training needs based on data gathered and interaction with sales team from property visits
• Attending all department and hotel meetings as necessary
• Targeting key accounts potential for the company
• Builds and strengthens relationships with existing and new customers to enable future bookings 
• Develops relationships within community to strengthen and expand customer base for sales opportunities
• Manages and develops relationships with key internal and external stakeholders
• Acquiring and developing new business accounts and preparing sales proposals for clients
• Closely following up on all business leads within a 24-hour response timeline to clients
• Wears uniform with pride and honor
• Any other duty as assigned by the management 

What we need from you:

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field  
• Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
• Strong knowledge of local businesses and business trends required  
• Must be fluent in Written and Spoken English 
• Must speak local language(s)  

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.