Director of Finance & Business Support - InterContinental Singapore Robertson Quay

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

Responsible for leading the Finance Department for InterContinental Singapore Robertson Quay; providing functional guidance to Executive Committee and Department Heads; interacting with owners’ finance office, hotel’s legal counsel, insurance companies, tax consultants, auditors, commercial and government banks to effectively control the assets of the business and to provide business support.

Financial Returns

• Assists and provides financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO’s (Goals Program)
• Ensure an up to date cash flow projection is maintained and maximizes cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits and remittances
• Ensure excess cash is managed to maximize earning potential
• Prepares outlooks for forthcoming months and forecasts for the remainder of the year
• Prepares monthly position of actual results against budget, analyse results and recommend to Executive Committee measures required to meet budget
• Prepare consolidated quarterly position assessments for the respective Hotel’s General Manager
• Distributes outlook and forecast information as an up to date management tool for operating departments
• Implement and review financial controls and policies
• Analyse financial and management reports
• Design internal reporting systems required by the department and hotel
• Manage internal and external audits when they occur
• Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance
• Reviews prices and recommends pricing strategy to the respective Hotel’s General Manager
• Ensure all accounts are reconciled on monthly basis, review and approve those reconciliation’s
• Ensure payments are made to IHG (All Fees and billings) as efficient as possible

Guest Experience

• Respond in acourteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
• Audit and oversee the accuracy of all guest billing.

People

• Communicate with Owners and their appointed representatives and maintains good relations and attends liaison meetings when required
• Identifies training needs, develops formal training plans and conducts training sessions for accounting and operational staff in coordination with other departments
• Identifies staff with potential for promotion and/or transfer within Accounting operation
• Participates in local recognized professional and industry organizations
• Works with Human Resources on manpower planning and management needs

Responsible Business

• Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures
• Employ adequate internal control procedures to ensure correct authorization for payment procedures
• Obtains appropriate legal counsel regarding the business practices of the hotel and maintains an awareness of local laws, rules and regulations
• Provides safekeeping, including proper storage and access for all contracts, leases and other financial records
• Follows up on all capital expenditures to ensure compliance with original justification and approval
• Participates in local recognized professional and industry organizations
• Recommends and maintains appropriate list of delegation of authority for hotel management
• Conducts monthly inspections and tests to ensure all departments are complying with required procedures
• Performs those duties required by the controls checklist issued by IHG Regional Director of Finance and Business Support / Area V.P. Finance
• Implements and maintains acceptable accounting practices and procedures as required by InterContinental Hotels Group Policy, generally accepted accounting practices, and as affected by local conditions
• Select and monitor the Local Banking arrangements made for the operation of the Hotel in Conjunction with the Hotel Owners
• Review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) of obsolete slow moving items
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes

What we need from you

• Bachelor’s degree in Accounting, Finance or related field. CPA preferred. 4-8 years in hotel accounting or audit with at least two years in a Financial Controller or similar department head role, or an equivalent combination of education and work-related experience.
• Demonstrates ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office. Possesses problem solving, reasoning, motivating, organizational and training abilities.
• Has good communication and writing skills.
• Experience in working internationally and cross- culturally in the hospitality industry
• Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry
• Extensive and credible appreciation of brands
• Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation
• Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments
• Must be challenging, diplomatic and able to work across all levels of the organization
• A good ‘real world’ sensibility when applying strategic solutions
• High level of capability and credibility in influencing colleagues across functions
• High degree of personal drive, self starter and able to work independently without regular direct management
• Able to apply creative methodologies and thinking to the tasks
• Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.