Crowne Meetings Coordinator

Crowne Plaza Hawkesbury Valley is located just 45 minutes from Sydney, nestled at the foothills of the Blue Mountains and the banks of the historic Hawkesbury River and set amongst 8 hectares of beautifully landscaped gardens. Comprising over 100 newly refurbished guest rooms and suites, two restaurants, dedicated conference and events spaces and the only Villa Thalgo Day Spa in Australia, it is the ideal destination for a group getaway, romantic retreat, wedding or conference. 

Our hotels bring people together. We’re searching for a Full-Time Fixed Term Crowne Meetings Coordinator on a 6-month contract, who is capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences. 

Our environment is fast paced and it’s all about the guest and creating amazing experiences to make their event incredible! Our commercial operation is unique and diverse so if you’re looking for a role that will give your exposure to corporate conferences & retreats, exhibitions, tradeshows, gala Dinners, and social/special events then this is the role for you!

A little taste of your day-to-day:
 Every day is different at IHG, but you’ll mostly be:

● Facilitating site inspections for clients

● Delivering exceptional service standards in-person, on email or over the phone

● Qualifying client requirements to effectively facilitate their needs

● Working closely with the operations team to ensure successful event delivery.

● Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue

● Accurately logging all enquiries & follow ups in the appropriate system – compiling accurate function sheets and regular reporting

 What we need from you:

● Previous groups, meeting and events experience in a hotel or sales role

● A proactive approach to developing and maintaining strong relations with clients and stakeholders with a strong focus on conversion

● Passion for providing excellent client experiences and client engagement

● Excellent attention to detail

● Exceptional administrative and time-management skills

● Willingness to work as part of a team and learn new things

● Willing to be able to work some weekends if the team requires it

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts at all IHG properties around the World and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.