Credit Manager (Only Saudi)

At InterContinental Hotels Group® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Purpose:

Under the general guidance and supervision of the Controller and supervision of the Controller and within the limits of IHC Policies and procedures and local condition, responsible for the collection of Hotel accounts receivables and the processing/granting/controlling of credit facilities.

Relationships

1- Reports directly to Director of Finance & Business Support.

2- Provides supervision and direction to Hotel Billing and collection team.

3- Interacts, cooperates with Hotel Guest on matters of credit and collection of same.

4- Interacts, cooperates with Departments such as, but not limited to sales, food & Beverage and Front Office.

5- Interacts through controller with General Manger on matters of credit.

6- Interacts, cooperates with other sections of Accounts and Hotel departments as appropriate.

Duties and Responsibilities

1- Supervises and participates in collecting all outstanding accounts receivable of the Hotel within established standards.

2- Supervises and processes the granting of all credit applications in accordance with Hotel Policy and Procedure.

3- Recommends the cancellation of Credit facilities to hotel users based on payment record.

4- Ensures hotel credit policy is adhered to by all concerned.

5- Ensures customers invoices are prepared in accordance with their requests and Hotel Policy and procedure.

6- Handles investigation – requests of Hotel Guests on matters of invoicing.

7- Ensure accounts receivables over 60 days are promptly pursued for collection.

8- Ensures “Walk out Reports” are forwarded from Front Office promptly for investigation and further action.

9- Recommends improvements to operation as appropriate.

10- Submit (every three months) to Controller, accounts, which he considers uncollectable.

11- Prepares, Supervises the preparation of monthly statements and reminders.

12- Maintain filing systems as appropriate to needs of operation.

13- Complies with Hotel’s Health, Safety policy.

14- Performs related duties and special project as assigned.

Requirements:

Age : 30 – 45 years

Sex : Male

Education : English, Arabic essential

Qualification : Attendance at recognized Credit Collection Course

Experience : At least three years experience in Credit Department of

International Hotel Chain, preferably IHC of which two years

Were in Supervisory position.

Personality/Appearance: Pleasant, firm, neat and tidy.