Contract Specialist, Compliance

About Us

IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 19 brands including InterContinental®, Holiday Inn®, Kimpton® and voco®. Approximately 350,000 people work across IHG’s hotels and our corporate offices in 100+ countries. 

The Role

In this role you will provide legal support to Europe’s hotel lifecycle, focused on driving compliance and handling disputes.

Under supervision of the Growth & Compliance Manager and Europe team lawyers, you will:

• Provide support for compliance programs, including Performance Essentials, through input on program design,  drafting formal correspondence, and tracking follow-ups.
• Handle legal matters such as issuing defaults, termination letters, and settlement agreements.
•  Responsible for the tracking of deadlines for system/license requirements and updating databases for accuracy.
• Support dispute management with hotel owners, including arbitrations, court proceedings, and settlement negotiations, while managing research and correspondence regarding potential conflicts.
•  Collaborate with other functions on the Bank Guarantee process,  claims against franchised hotels,  and collections
• Assist in contract administration, drafting variations to franchise licenses, executing special agreements, and updating databases with accurate hotel/license data.

What we need from you

Critical Expertise & Experience:   ​

• 1+ years work-related experience in contentious matters / litigation & dispute resolution, contract administration, or similar, with demonstrated technical proficiency related to the position.​
• Fluent written and spoken English language (additional languages a bonus)​.​

Technical Skills & Knowledge:​

• Demonstrated knowledge of Microsoft Office Suite and other PC-based software programs. ​
• Demonstrated effective oral and written communication skills for the purpose of conveying information to internal and external customers or providing information via written reports or correspondence. ​
• Demonstrated strong writing and reading comprehension skills for purposes of drafting, compiling, or interpreting legally binding license agreements and financial letters.​
• Demonstrated understanding of contractual agreements and demonstrated ability to administer ongoing contracts or similar detail-oriented projects. ​
• Demonstrated attention to detail, time management skills, and organisational skills.

What we offer you

At IHG we give our colleagues greater flexibility and balance – working in a hybrid way, blending remote and office working. Although we thrive on collaborating in person, we expect that you’re likely to spend time working remotely. Every role is different, and colleagues work with their team and their leader to determine how and when they collaborate in person. We like to believe we offer a unique culture where you have room to be yourself.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

Closing date for applications: 01/10/2024