Cluster Sales Manager- Italy & Ibiza

As Cluster Sales Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop Hosts to be the very best they can be.

In this role, I will assume full responsibility for driving the sales performance of the cluster across three hotels, collaborating with local and global sales & marketing teams to deliver exceptional results and maintain brand operating standards.

Duties and Responsibilities:

Sales & Territory Management

• Develop and execute sales strategies to maximize revenue and market share across the assigned territories. 
• Identify and prioritize high-value opportunities within the region, leveraging competitor analysis and data insights to construct a measured, pro-active approach to driving revenue performance. 
• Work closely with the Global Luxury and Lifestyle sales team, collaborating on account planning and sales activations to help drive revenue performance into the cluster hotels. 
• Identify new business opportunities with selected agencies and companies, developing relationships to create new revenue streams and support our market share.  
• Travel to key markets to conduct face-to-face meetings, presentation, and events to build relationships and negotiate business on behalf of the cluster hotels. 

Account Management

• Manage and key relationships with existing accounts, focusing on luxury consortia agencies, travel advisors, and other high-value partners. 
• Within your region, act as the primary liaison for all luxury Consortia partners and agencies, managing and developing relationships to drive revenue and enhance visibility of your hotel cluster.
• Represent the hotels at industry events, trade shows, Six Senses and Luxury and Lifestyle road shows and trade events.
• Proactively address client needs as needed, acting is a primary liaison between the client and the hotel to ensure a seamless experience on behalf of the guest.

Collaboration & Leadership

• Act as a liaison between the three hotels, working between Cluster and on-site teams with a focus on clear, consistent communication and guest satisfaction.
• Provide regular updates and reports to senior management on market trends and performance, target account performance, and opportunities for growth. 

Qualifications

To execute the position of Cluster Sales Manager, I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results. I possess a minimum of a Bachelor’s degree in Hospitality, Hotel or Business Management and more than five years’ experience in a cluster sales and/or sales manager role.

In terms of commercial sales management, I have an intuitive sense for driving business, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.

My financial acumen positions me as a business-savvy professional with demonstrated financial understanding, interpretation of reports, and cost control.

Technical skills include Advanced MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS and CRM platforms. I have an excellent command of written and spoken English with some knowledge of the local language and customs.

The above is intended to provide an overview of the role and responsibilities for a Cluster Sales Manager – Italy & Ibiza . It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment.