Cluster Sales Development Manager

We have an exciting opportunity for a Cluster Sales Development Manager to take ownership of and develop our Key Accounts, while exploring new opportunities for our amazing properties voco Oxford Spires & voco Oxford Thames!

Salary: Up to £38,000.00 (depending on experience), plus a bonus based on deliverables/performance.

At voco, everyone’s a host, ready to provide our guests with the relaxed yet attentive stay they desire. We are reliably different— a trusted name offering an informal, non-pretentious experience that leaves our guests with a lasting impression. With a focus on sustainability, you will be greeted by environmentally conscious innovations from start to finish.

Check out our Instagram page @vocooxfordspires & @vocooxfordthames!

Main Responsibilities:

• Deputising in the absence of the Cluster Head of Commercial.
• Forecasting and updating FairPlanner for meetings and events, liaising with the Revenue Manager for room forecasts alongside the Cluster Head of Commercial.
• For proactive sales, ensuring RFP deadlines and submissions are met, attending networking events and live or virtual appointments, as well as delivering new direct and pipeline business in line with the hotel's business needs and budgeted sales.
• Hands-on reactive tasks, including entering bookings, conducting show rounds, managing bookings, liaising with clients/agents for details and final confirmations, capturing payments, and producing function sheets for the operations teams.
• Responsible for achieving and delivering sales for both of our Oxford hotels!
• Maximising sales through structured sales planning and actions to achieve/exceed budgeted targets in all revenue areas.
• Developing and supporting the Commercial Team, leading by example to coach and mentor your team, develop exceptional talent, and incentivise high performance, which will foster pride in the team to deliver an exceptional guest experience.
• Key Account Management, including the growth of Local and Global Negotiated Rate clients and renegotiation of annual agreements.
• Representing the cluster in Budget and Business reviews and participating in weekly/biweekly and monthly calls as required.
• A typical week would consist of 2 days of proactive work and 3 days of reactive work, split between both hotels.

To Succeed as a Cluster Sales Development Manager, you will need:

• Experience in a sales office management role in a hotel or hospitality environment.
• A track record of successfully achieving sales targets and driving revenue growth.
• Proven experience in managing and motivating a sales team and developing high-performing individuals.
• Excellent communication and interpersonal skills to build strong relationships with prospects, clients, and colleagues.
• Strong negotiation skills to close deals with clients and partners.
• Proficiency in Microsoft Office and CRM software.
• Strong strategic planning skills with the ability to look ahead and create strategies to support plans.
• Knowledge of various market segments (corporate, conference, and leisure) is essential.#
• A well-developed commercial acumen and the ability to take calculated risks.

Our Cluster Sales Development Manager Enjoys a Range of Perks, Including:

• Becoming part of IHG Hotels & Resorts, one of the world’s leading hotel companies — which means global opportunities.
• Salary: Up to £38,000.00 (depending on experience), plus a bonus based on deliverables/performance.
• Medical benefits & life insurance.
• Discounted international/worldwide room rates for yourself, family, and friends — amazing discounts for our hotels and restaurants around the world!
• Access to our benefits portal, which includes discounts on travel, leisure activities, health, retail, and motoring — discounts at over 15,000 stores!
• Long service awards that increase with length of service.
• Access to our fully funded Employee Healthcare Service (available 24/7), offering advice and support.
• Company sick pay and life insurance provided to all employees.
• 31 days of holiday each year, including bank holidays.

If you are a Sales/Business Development Manager with a proven track record of success in driving sales growth, we would love to hear from you. Apply today to join our team as the Cluster Sales Development Manager at our hotels!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business. We provide equal employment opportunities to all applicants and colleagues, regardless of race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law.