Cluster Director of Human Resources (Thai Nationality)

​Job Summary

• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee
• Establishes at the property, the IHG HR framework including:

o The organization structure

o HR Policies and Procedures

o Recruitment system

o Induction and Orientation procedures

o Training procedures

o Performance Appraisal system

o Transfer and promotion procedures

• Develops a hotel succession plan
• Designs HR forms, documents and processes
• Develops staffing policies in line with IHG guidelines
• Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc )
• Assist Department Heads in customizing Job Descriptions
• Develops a reward and recognition system
• Perform the role of adviser, consultant and councilor to management and staff
• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention,morale etc)
• Manage industrial relations issues of the hotel
• Manage workers compensation and rehabilitation and medical insurance
• Manage the hotel’s superannuation scheme
• Develop and implement procedures for handling disciplinary and grievance interviews
• Establish relationships with external organizations including government training agencies; trainingconsultants; private training providers and professional associations
• Provide advice to the General Manager which will assist in the meeting of strategic objectives
• Manage the legal issues of the department
• Respond to requests for information from internal and external sources, including Corporate Office
• Maintain remuneration scales in accordance with financial objectives
• Plan bonus, commission and incentive schemes for relevant staff
• Ensures comprehensive and regular staff communication sessions
• Prepares efficient work schedules considering the hotel and labor requirements
• Approves leave after considering hotel requirements
• Works with Director of Finance in the preparation and management of the Department’s budget

Qualifications

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Knowledge of Local Labour and Employment Regulations.
• Proficient in the use of Microsoft Office
• Problem solving, analytical, reasoning, motivating, organizational and training abilities.
• Good writing skills
• Bachelor’s degree in Human Resources or Business Administration.
• 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience..

In return, you can look forward to a competitive salary and benefits package including;

• 5-day workweek.
• Duty Meals.
• Laundered Uniforms.
• Accommodation – fully furnished studio room.
• Group life insurance and health insurance.
• Provident Fund / Social Security contributions.
• Annual leave.
• Annual Physical Health Check.
• Learning and Development Program.
• Worldwide IHG® Employee Room Rate Program.