Club Lounge Attendant

About The Job 

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina as a Club Lounge Attendant.

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

What’s your passion? Whether you're into knitting, kite flying, or karaoke, at IHG we're interested in YOU! IHG has been awarded as Best Employer for 2018. We love people who apply the same amount of care and passion to their jobs as they do their hobbies—people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Dubai Marina.

InterContinental Dubai Marina is one of Dubai's five-star luxury properties in the heart of the city with 328 rooms, flexible event space, and a full-service Spa. Marina Social, in partnership with celebrity Chef Jason Atherton, and expert sommeliers attract discerning diners to our five restaurants and bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence with Mediterranean charm.

At the moment, we have an exciting opportunity for you to join our enthusiastic team as Club Lounge Attendant.

Your role will include:

• Ensuring that all guests are served to company standards.
• Demonstrating the highest standards of hospitality and welcome at all times.
• Communicating with your superior any difficulties, guest comments, and other relevant information to resolve any challenges in the best way possible.
• Establishing and maintaining effective employee working relationships.
• Attending and participating in daily briefings, trainings, and other meetings as scheduled.
• Preparing in advance food, beverage, material, and equipment needed for the service.
• Keeping updated with all food and beverage knowledge necessary within the department.
• Cleaning and resetting your working area.
• Ensuring that Priority Club members and other VIPs consistently receive all benefits, special recognition, and service.

Ideally, you'll have some or all of the following qualifications and experience:

• Previous Food & Beverage service experience in an Executive Lounge operation.
• Impeccable grooming and presentation.
• Knowledge of Opera & Micros systems.
• Excellent communication skills.
• Ability to work in a rotating shift and dynamic environment.
• Strong teamwork skills.

What you can expect from us:

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!