Business Development Manager

As Business Development Manager - you will develop new sales opportunities and build a robust sales platform whilst managing an assigned client base. This role is primarily responsible for the conversion of meetings and events across the segments of Corporate, MICE and sporting as well as ADHOC short lead business. develop new sales opportunities across other market segments.

YOUR DAY TO DAY

• Be the first point of client contact for any phone or email inquiries. 
• Ensure the whole client experience is successful and memorable and act as the brand ambassador and key contact throughout their journey 
• Responsible for diary management, and in consultation with other sales colleagues, give consideration of yielding tactics to maximise revenues whilst also ensuring a memorable guest experience
• Follow up existing inquiries with the purpose of conversion. Share any objections to conversion in weekly meetings including pipeline and forecast meetings. 
• At pre-event planning stage, consult with meeting planners to optimise all elements of the meeting/event including space, meeting/break flow, menu and design etc. to improve meeting efficiencies
• Conduct client site inspections, host clients at relevant entertainment opportunities and attend any other pre-event and post-event meetings with clients as required
• Manage key internal relationships with Food & Beverage, Kitchen and Front Office and other relevant departments and effectively communicate client requirements, and other relevant information to all relevant departments, to ensure client expectations are met and exceeded

WHAT WE NEED FROM YOU

• Minimum two years of experience in a sales capacity within Australasia with a successful track record – preferably hotels
• A true hunter in the sales area, with the ability to seek out new opportunities for the hotel
• Strong understanding of the local market, including competitors and customer segments.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and nurture long-term relationships with clients and industry partners.
• Proven track record of meeting and exceeding sales targets.
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Proficient in CRM software, Microsoft Office Suite, and sales management tools.

WHAT WE OFFER YOU

• We give our people everything they need to succeed. From a competitive salary that rewards.
• Wide range of benefits designed to help you live your best work life – including free duty meals, impressive room discounts and some of the best training in the business. 
• Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. 
• IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. 
• IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

So, join us and you’ll become part of our ever-growing global family.