Barista- All Day Dining at InterContinental Residences Dubai Business Bay.)

Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)

InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquillity amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.

With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the team as Barista and let us help you create a career journey like no other.

As a professional in your role, your responsibilities and essential job functions will include but are not limited to:

• Craft and serve a variety of high-quality coffee and tea beverages in accordance with established recipes and standards.
• Ensure the consistency of flavor, presentation, and temperature of all beverages.
• Prepare and serve beverages promptly, maintaining an efficient and organized work area.
• Provide exceptional customer service by taking orders, offering recommendations, and addressing guest inquiries.
• Create a welcoming and friendly atmosphere for guests, enhancing their overall dining experience.
• Handle cash transactions and maintain accurate records of sales.
• Possess a comprehensive understanding of the coffee and tea menu, including ingredients and brewing techniques.
• Stay informed about seasonal offerings, promotions, and any changes to the menu.
• Upsell additional items and promote special offerings to enhance sales.
• Operate and maintain coffee brewing equipment, grinders, and other tools.
• Conduct regular cleaning and maintenance of all coffee-related equipment to ensure optimal performance and hygiene.
• Collaborate with kitchen staff to coordinate the service of beverages with food orders for all-day dining and in-room dining.
• Communicate effectively with the kitchen team to ensure timely delivery of orders.
• Adhere to health and safety regulations, including proper food handling and sanitation practices.
• Maintain a clean and organized coffee preparation area, following hygiene standards.               

Ideally, you should possess some or all the following qualifications and experience:

• High school diploma or equivalent.
• Previous experience as a barista or in a similar role is preferred.
• Proficient in coffee brewing techniques, including espresso preparation and latte art.
• Excellent customer service and communication skills.
• Ability to handle cash transactions and maintain accurate records.
• Attention to detail in beverage presentation and quality.
• Familiarity with various types of coffee beans, teas, and brewing methods.
• Understanding of different coffee blends, flavour profiles, and origins.
• Enthusiastic and passionate about coffee.
• Friendly and approachable demeanour.
• Ability to work well in a fast-paced and dynamic environment.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Commitment to maintaining high standards of hygiene and cleanliness.
• Adherence to health and safety regulations and food safety standards.
• Ability to work collaboratively with other staff members and departments.

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace. 

We are an equal opportunities employer.