Bar Attendant - InterContinental Hayman Island Great Barrier Reef

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

About the role

Great resort memories come from many places. The sights, the sounds, the scents and, most importantly, the service. As a Bar Attendant you will be refreshing our guests with spectacular cocktails, cold beers and beautiful wines helping to deliver exceptional service and unforgettable memories!

Your day to day

To provide a seamless guest experience, it's vital to assist guests with any queries about our drinks list, offering thoughtful recommendations on cocktails, wines, and beers. Ensuring guest satisfaction is key, and any complaints—no matter how minor—should be promptly communicated to a supervisor. Familiarity with the current beverage offerings allows for effective upselling, and it's important to stay informed about promotions and out-of-stock items. Additionally, responsibly managing perishable stock through a first-in, first-out system and adhering to health and safety protocols helps maintain a safe and healthy environment for everyone at the InterContinental Hayman Island Resort.

What we need from you

The ideal candidate must possess a Queensland Responsible Service of Alcohol (RSA) certification and demonstrate a solid understanding of wine and beer, alongside strong cocktail knowledge. Effective time management skills are essential, as is the ability to interact positively with customers, colleagues, and third parties, representing the hotel and brand in a professional manner. A neat personal presentation is required, along with strong communication skills, including the ability to read and write in English.

Intended commencement date for this position would be the 9th of December 2024, with the role being located on Hayman Island, Queensland.

Appropriate Australian working rights are required for this role.

What we offer

The base hourly rate for this position is $25.05 under the Hayman Island Enterprise Agreement, working a minimum of 38 hours per week across a 7-day roster with shifts spanning from early in the morning until later at night.

World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more. Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses. IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & Perkbox platform with an extensive list of lifestyle and retail discounts redeemable across a multitude of businesses across the world.

Please visit InterContinental Hayman Island’s Careers Page for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.