Baker 面包师

FINANCIAL RETURNS 财务回报

• Requisition supply items as needed from storerooms; assist in receiving items and taking inventory.
  向库房申请所需的用品；协助接收物品和盘存的工作。
• Complete stock takes as required，Maintain stock levels.
  按要求完成库存盘点工作，维护存货量，并跟财务一起每月进行部门资产管理维护。
• Control of food purchases levels in line with business volume and liaise with the store person
  与库管人员一起控制食品采购水平。
• Ensure all equipment is properly maintained and stored with all breakages and breakdowns being properly reported and recorded.
  确保正确的保养和存储所有设备，正确报告和记录所有破损和故障设备。
• Monitor the standards of production within the approved recipes to ensure quality and costing
  监督制作标准以确保质量

PEOPLE 员工团队

• Conducts shift briefings to ensure hotel activities and operational requirements are known
  进行交接班说明，确保了解酒店的活动和运营要求。
• Conducts shift briefings to ensure hotel activities and operational requirements are known
  进行交接班说明，确保了解酒店的活动和运营要求。
• Maintains personal hygiene
  保持个人卫生。
• Participate in the drafting of concept ideas and menus for all special events and functions while encouraging all staff to put forward their ideas and utilising them wherever practical
  参与为所有特别事件和活动起草的创意想法和菜单的工作，并鼓励所有员工提出自己的想法并尽量加以利用。
• Be actively involved in the hotel’s Total Quality Management (TQM) programme, having a sound knowledge and understanding of InterContinental Hotels philosophies, ensuring its effectiveness in the operation of the kitchen, encouraging all staff to play an active role
  积极参与酒店的完全质量管理活动，熟知并理解洲际酒店集团的完全质量管理理念，确保其在厨房工作中的有效性，鼓励所有员工发挥积极性。
• Ensure the highest standards of personal grooming, hygiene and conduct in accordance with the hotel standards
  依照酒店标准，确保个人形象、卫生和行为的最高标准。
• To organize and supervise the training of kitchen staff, motivating all staff to increase skills in food preparation and kitchen management. Ensure all training given is accurately recorded and that all staff are review and appraise within the necessary time frames as require by the Human Resources Department
  组织和监督厨房员工的培训，以增进食品制作和厨房管理的技巧。确保所有培训均得到准确记录，并且在必要的时间柜架内按照人力资源部的要求对所有员工进行检查和考核。
• Have a thorough knowledge of the labour agreement and manage staff and rosters accordingly
  完整的了解劳动协定，管理员工并按员工意愿排班。
• Supervise all aspects of kitchen management and co-ordinate the effective utilisation of all kitchen attendant within the effective manning levels, ensuring that all kitchen areas are maintained in a hygienic condition at all times and ensuring adherence to hotel standards
  监督酒店清洁情况，在人力配置合理水平范围内协调厨房服务员的利用工作，确保厨房卫生的保持工作达到酒店标准
• Works with Pastry Chef in manpower planning and management needs.
  和饼房厨师长一起进行人力规划和管理需求。

GUEST EXPERIENCE 宾客体验

• Prepares a selection of rolls and breads
  制作各式面包。
• Prepares a selection of specialty items
  制作各种特色食品。
• Prepares a selection of bread art
  制作各种面点。
• Encourage and inspire team members to provide guests distinct experience in creative ways.
  运用有创意的方法来激励、鼓舞团队成员为宾客提供独特的体验。
• Cross check guests through evaluations and comments get the feedback, know how to improve guest satisfactions.
  抽时间与宾客进行互动，获取反馈，了解员工提升宾客满意度的渠道。
• Collaborate with Director of Food and Beverage to develop activities to meet the service behaviour and improving guest relationship continuously.
  与部门总监协作共同开发达到服务行为标准和持续改善宾客关系体验的各类活动。

RESPONSIBLE BUSINESS 企业责任

• Maintain sanitation, cleanliness, safety and health standards. Inspect the sanitation, operation and cleanliness of all tools, equipment and supplies, including ovens. Alert management of potentially serious issues.
  保持卫生，清洁，安全和健康标准。检查所有工具，设备和包括烤箱在内的用品卫生，运行和清况就有可能发生的严重问题提醒管理层。
• Clean and/or break down work station and complete closing duties including transporting dirty pots to the potwash station, sterilizing and cleaning cutting boards and work tables, and preparing station for the next day’s activities.
  清洁和拆卸工作台并完成收尾工作，包括将脏的器具送到清洗站，消毒和清洁案板和工作台，为第二天的工作做好准
• Promote hotel and brand recognition within the Community. Encourage employees to participate positiv ely in local communities’ activities.
  提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动。
• Ensure to obey the relevant local labour laws and hotel policy & procedure.
  确保遵守相关劳工法规及酒店或公司的政策与流程。
• Assist to investigating and research guest bad comments and complaints, find out the truth and the pot ential risk in time, solved the problems through various employee relations project. Serious problems re port to superior in time.
  对工作中发生的所有问题进行调查和研究，了解事实情况，及时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来促进问题的解决。在遭遇重大问题时及时向上级汇报。